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“I go here every time I'm at the mall to look at 574s. Staff are usually cool, but call people BOSS and thats so dumb. Dont ever call people boss, chief or guy”
“Praise to the team at Clarks West Farms. Had a little snafu with an online order that customer service was very adamant in their inability to do anything to help me out.
However, upon talking to Sha’Quai (apologies if I spelled that wrong) on the phone at West Farms, they were perfectly willing to do what customer service said they absolutely could not. Shout out to Kian (double sorry if I got that wrong too) for helping me out when I went into the store to sort things out. This location is a great model on how retailers should operate with funky situations. Thanks West Farms team!”
“This is one of the several occasions I’ve been out with my family shopping over the weekend. Chris one of the shoe managers knew exactly where the other shoe was that I was looking for today. I told him it was size 10.5 but he assured me he knew exactly where it was on the other side of the store in kids shoes according to his memory. And low and behold he was right! This company is very lucky to have an employee like this that exceeds customers expectations. Thank you Chris! - fellow Nordstrom shoppers”
“Very good service found exactly what I was looking for. Has same things as website just a bit overpriced but except that I enjoyed everything the shoes were very beautiful. I really recommend this store if you need shoes they have any size from kids to adults. ?”
“I rarely shop at footlocker, today I went with my two teenager daughters and everyone there was so amazing! One of my kids wanted a pair of new balances, Jomar came over and asked if we had any questions, my daughter asked if they had her size and he asked what that was-said she was better off getting the same shoe in the kids size and save $40. He figured out her size, found the shoe and saved me money. The girl at the register was unbelievably sweet too. The whole interaction was great. It was so great that I’m writing a review for footlocker. Mainly Jomar-he was awesome: And I saved $80 between 2 pairs of shoes today. I’ll be back!”
“Diamond and Sarah were exceptionally helpful in my search for the perfect pair of jeans. Both associates listened and asked questions to narrow down options. Not pushy, just interested in supporting my need. 10/10 shopping experience!”
“Could not say enough about how wonderful the customer service and selection was! 10/10 would recommend anyone to visit Johnston & Murphy if they want to revamp their style for the year ahead.”
“This place was pretty good. We came in here looking for a particular pair of shoes and a particular size they had them I mean it’s a shoe store so this is what we expected but the service was really good. Everyone was very friendly and knowledgeable weed return.”
10AM - 8PM
519 W Farms Mall, Farmington
Shoe Stores
“Wow!! Thank you Tiffany and crew for taking the time and patience to help my daughter and I with our backpack purchase. It was 20 minutes before closing and we received excellent customer service! Thanks Tiffany!”
10AM - 8PM
500 W Farms Mall, Farmington
Shoe Stores
“I'm not a big fan of the Loft, most of their items are not my style, but I'll occasionally walk in. I notice their store is usually set up to feature one specific color, and you'll notice it right at the entrance. They'll have all the new items of that new color, currently various shades of pink displayed on the front table, not to be missed. This is fine, but a variety would also be more eye catching. I've been on the hunt recently for a specific pair of pants, they are from a few seasons ago at the Loft. I've gone to a few stores and I've looked online, and I haven't had much luck. I stopped at the Loft store at Westfarms, I asked the man working there if he could help me find them. He was so helpful, he looked all over the store for me, he talked to the other associates, he did a store search online, he looked in the back room twice, sadly they didn't have the pants. I didn't even ask him to do all this, it was all in his effort and wonderful customer service. And it was a very busy day in the store, yet he was still dedicated in finding these pants for me. I so much appreciate excellent service like this.”
“First time in the store and had an amazing experience. The store sales associate helped me find what I needed and made me feeling amazing in what I tried on. The store was organized and if there was something I wanted but not in my size the associate helped me order it to be delivered to my home. Love Ann Taylor and will be returning”
“My husband & I came here on Saturday to take our son School shopping and we had 2 women who assisted us whose names were Tammy, Envy and they were both extremely helpful, playful with our kids, patient, their service was 100%. My family and I will be shopping here more often! They also went above and beyond to order for us to make sure we got our size !”
“Today at Macy's, I hit the jackpot of shopping adventures! Tod, the retail superhero, not only hooked me up with the perfect pair of Steve Madden sneakers but also unleashed his online shopping superpowers and shipped another pair of Steve Madden's right to my house. His wit and charm turned my day from ordinary to extraordinary. Move over, Employee of the Month - Tod just secured the Best Employer Award with his epic customer service! Tod, you're not just an employee; you're a shopping legend, and I'm your biggest fan!”
“Free People is our favorite brand. My daughter and I try to visit the store once a year. It's beautiful! The sales people are friendly and helpful, and is wonderful to try on the clothes in person. Otherwise, we order online. Gorgeous clothes and fabulous store!”
“Clair was an excellent employee and has great style and customer service! She made my mother and I feel very welcomed and took time to talk with us about the details of her outfit from the store when we asked! Keep up the coolness Clair.”
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“Christian (with the glasses) was super attentive and helpful! After bringing out any sizes we needed and helping size my son, he helped me order some shoes online when they didn’t have the pair in store. I come here a lot and will ask for him next time!”