“I go here every time I'm at the mall to look at 574s. Staff are usually cool, but call people BOSS and thats so dumb. Dont ever call people boss, chief or guy”
“⭐⭐⭐⭐⭐
I want to recognize Jonathan Lebron at Clark store in Westfarms mall for exceptional customer service.
I came in trying to find an specific type of shoe. Jonathan didn't just point me in the right direction, he walked me straight to what I needed, explained the difference between my options, and helped me pick the best one for my budget.
You can tell he knows the store inside and out and actually cares about helping. I was in and out in 5 minutes with exactly what I needed and saved money.
If you go to Clark store, ask for Jonathan. This is the kind of service that makes you want to come back.”
“Diamond and Sarah were exceptionally helpful in my search for the perfect pair of jeans. Both associates listened and asked questions to narrow down options. Not pushy, just interested in supporting my need. 10/10 shopping experience!”
“Very good service found exactly what I was looking for. Has same things as website just a bit overpriced but except that I enjoyed everything the shoes were very beautiful. I really recommend this store if you need shoes they have any size from kids to adults. ?”
“Great place to find good deals on name brand clothing, shoes and sneakers. Large selection of brand name at discounted pricing. It gets busy and you can wait in long lines (15-20 people) depending on the day and time. They also accept online order returns.”
“This place was pretty good. We came in here looking for a particular pair of shoes and a particular size they had them I mean it’s a shoe store so this is what we expected but the service was really good. Everyone was very friendly and knowledgeable weed return.”
“Jose and Samantha were so helpful, I got the LeBron 23’s and for those of you that don’t know it’s a GINORMOUS box, and a pain to take apart too. They both helped me try on multiple pairs of shoes until I found what suited my needs just right. 10/10 experience.”
10AM - 9PM
500 South Rd E208, Farmington
Shoe Stores
“My boyfriend and I came here to check out some jackets to replace his old one. Ernes was SUPER helpful and helped us pick him out the perfect jacket. He took the time to explain the difference between the two we were looking at and was super knowledgable. Highly recommend!”
“I stopped in on 8/25 to get a few pairs of sneakers for my son. Christina R. was very kind and a lot of help. Honestly, all 3 of the women who were working the floor/register were very pleasant and excellent examples of good customer service. I ended up purchasing 3 pairs but having 1 pair shipped to me, which Christina assisted with. It was a great shopping experience for my family.”
10AM - 9PM
500 W Farms Mall, Farmington
Shoe Stores
“I'm not a big fan of the Loft, most of their items are not my style, but I'll occasionally walk in. I notice their store is usually set up to feature one specific color, and you'll notice it right at the entrance. They'll have all the new items of that new color, currently various shades of pink displayed on the front table, not to be missed. This is fine, but a variety would also be more eye catching. I've been on the hunt recently for a specific pair of pants, they are from a few seasons ago at the Loft. I've gone to a few stores and I've looked online, and I haven't had much luck. I stopped at the Loft store at Westfarms, I asked the man working there if he could help me find them. He was so helpful, he looked all over the store for me, he talked to the other associates, he did a store search online, he looked in the back room twice, sadly they didn't have the pants. I didn't even ask him to do all this, it was all in his effort and wonderful customer service. And it was a very busy day in the store, yet he was still dedicated in finding these pants for me. I so much appreciate excellent service like this.”
“First time in the store and had an amazing experience. The store sales associate helped me find what I needed and made me feeling amazing in what I tried on. The store was organized and if there was something I wanted but not in my size the associate helped me order it to be delivered to my home. Love Ann Taylor and will be returning”
“Could not say enough about how wonderful the customer service and selection was! 10/10 would recommend anyone to visit Johnston & Murphy if they want to revamp their style for the year ahead.”
10AM - 9PM
100 West Farms Mall, Farmington
Shoe Stores
“Today at Macy's, I hit the jackpot of shopping adventures! Tod, the retail superhero, not only hooked me up with the perfect pair of Steve Madden sneakers but also unleashed his online shopping superpowers and shipped another pair of Steve Madden's right to my house. His wit and charm turned my day from ordinary to extraordinary. Move over, Employee of the Month - Tod just secured the Best Employer Award with his epic customer service! Tod, you're not just an employee; you're a shopping legend, and I'm your biggest fan!”
“Free People is our favorite brand. My daughter and I try to visit the store once a year. It's beautiful! The sales people are friendly and helpful, and is wonderful to try on the clothes in person. Otherwise, we order online. Gorgeous clothes and fabulous store!”
“Clair was an excellent employee and has great style and customer service! She made my mother and I feel very welcomed and took time to talk with us about the details of her outfit from the store when we asked! Keep up the coolness Clair.”
“Was very happy with the service I received by Kait during my visit. She was super helpful and very patient with helping us get some kicks for my son. I would definitely recommend this store for your Vans!”