Aveda Store, established in 1978, is committed to cruelty-free and sustainable beauty products. The store offers vegan, high-performance hair, skin, and body formulas designed for both professionals and consumers. It is certified as a B Corporation and holds the Leaping Bunny approval from Cruelty Free International, ensuring high standards of social and environmental responsibility. Customers frequently praise the store for its excellent customer service and knowledgeable staff. Many have had positive experiences with staff members who are passionate, charismatic, and eager to help find the right products for individual needs. For example, one visitor appreciated the detailed scalp analysis and personalized product recommendations, leaving with products that improved their hair health and confidence. Others enjoyed relaxing services like hand massages and chakra balancing, which added to the overall positive experience. However, some customers faced issues with store operations, such as difficulties logging into their computers to complete purchases or re-fill products, which caused disappointment, especially for those who traveled specifically for the store. Overall, visitors describe Aveda Store as a beautiful place with a wide variety of options to meet hair and skincare needs. The store’s focus on sustainable, cruelty-free products combined with friendly, knowledgeable staff creates a welcoming environment. Many look forward to returning for both the products and the memorable, personalized experiences.
Tried to make a purchase today, needed re-fills on some products I use regularly. They were unable to log onto their computers to cash me out. They called to have their passwords re-set but said they kept getting hung up on. Dissapointed I was unable to make any purchases since I made a special trip out to the mall just... read full comment
August 2023
Tried to make a purchase today, needed re-fills on some products I use regularly. They were unable to log onto their computers to cash me out. They called to have their passwords re-set but said they kept getting hung up on. Dissapointed I was unable to make any purchases since I made a special trip out to the mall just... read full comment
March 2023
What a fun Yelp event! For a first event it was great! Everyone was so nice! The staff at Aveda was wonderful!! I got to have a nice hand massage and I learned a bit about chakras. It was so funny to see Alex playing dress up!