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“Excellent customer service, we have them for our business and our personal banking and we could not be happier. Always ready to help and offer a friendly smile when we go into the branch.”
“Josiah provided exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently. This man needs to be promoted ASAP...”
“I have been a customer of M&T Bank for at least 15 years. I just recently moved to this area. This is a new branch for me. I had a possible identity theft issue. I had to go into the Bank to resolve it. The Vice President and Branch Manager Ms.Ariel Garcia, listened to my situation and all my concerns, gave me great advice, and suggested I close my old accounts and open new ones. She could not have offered better customer service. Helping me resolve this issue in a timely manner and taking care of everything to open my new checking and savings accounts and managing all issues related to M&T Corporate . She made me feel confident this matter was resolved, and my finances were once again secure. She gave me a complete package and welcomed me to her branch of M&T as a new customer. I was so impressed with the impeccable service. That's what you want from an institution that manages your money. I highly recommend M&T Bank, and I especially recommend this branch in Glastonbury. Thank you so much, Ms. Garcia. I appreciate all your efforts, and thank you for the warm welcome to your branch.”
“I had a somewhat unusual request. My elderly mother is in a nursing home and her application to DSS for Medicaid was still being held up for well over a year. She only had $45 in her Santander Checking Account and $20 in her Savings Account. DSS requested full statements going back 5 years which I could not get online. Every step in this long process has been thwarted with quick, unapologetic refusals to help. That means a, until I called Santander Bank and they transferred me to Lisa in their Glastonbury Branch. Lisa took the time to actually listen to my issue and assured me that she would do her best to help. She asked me to come to her office at the end of the day. I actually felt a glimmer of hope which I haven’t felt during this whole process so far. I went in at the end of the day, and Lisa presented me with the stack of paperwork that DSS had requested. I cannot express how grateful I am to Lisa and Santander Bank. Thank You!”
“Very friendly and professional staff. I have been banking there for a few years and have always had a good experience conducting business at the Glastonbury branch.”
“Always helpful, respectful and efficient. I stopped going to the office in Fox Run Mall as soon as I discovered this location! I feel like the Hebron Avenue office appreciates my business.”
“07JAN22- I visited this location for the first time. My local Bank of America was closed?. I found this place to have great management and flow ?. The facility was very clean and the cashiers and staff were fast, friendly, and knowledgeable.Bravo Zulo.Thanks again.??”
“Came to deposit a check and receive a card. The tellers at the front desk were very nice and Jake let me use the bathroom despite e not being public. Appreciated the service”
“Our company has been working with Webster for quite a few years now. We have several million dollars worth of business with them. I have to say being only here going on a year, I am always pleasantly surprised with the service we receive. You would image with that many irons in the fire we might be considered a pain in the you know what but every time we are met with smiling face and an eagerness to assist. So a special thanks to Eve Acosta & Annette Larabee for everything you do! I really appreciate it and look forward to our continued growth and success as a team.”
“Jennifer is great. Really easy to set up accounts and she helped me get all my finances together as well as help me consolidate. She was really sweet and very professional. Kudos to her and the rest of the staff!”
“I have had only good experiences with American Eagle over the 20 or so years I have been a member. I know that typically people who are upset file online reviews, so I wanted to toss my thoughts into the ring - particular compliments to Sholanda Williams, who has always been hugely helpful in my dealings with the credit union.”
“It looks like most people have written reviews to complain after they had a single bad situation\experience that they did not like. I have banked with the branch for 5 years and have always had good customer service. I took our a mortgage couple of years ago and refinanced this year, every experience has been positive. They recently notarized some my documents for free which is a nice convenience, and the ATM always works. I have been a BOFA customer for 15 years and cant say i have had a particular bad experience at any point. Hopefully i dint jinx myself. ;-)”
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“Had a really great experience at Chase thanks to one of the private bankers there. Alejandra was friendly, attentive, and made me feel like more than just another account. Took the time to really listen and offer advice that actually fit my situation, not just a script. It’s rare to get that kind of personal attention these days. Highly recommend stopping by and asking to speak with their private banking team, you'll leave feeling confident and taken care of.”