Cadillac of Greenwich offers a welcoming and professional environment with a recently renovated space and a One Price Philosophy, ensuring transparent and straightforward car shopping. The dealership provides complementary pick-up and drop-off services in both sales and service departments, making the experience more convenient. Customers praise the staff for being friendly, courteous, and highly skilled, which creates a sense of peace of mind. Service appointments are easy to schedule, often completed in one day, with updates provided via text. The team is known for completing repairs on time and returning vehicles in pristine condition, sometimes even cleaner than when dropped off. Whether handling routine maintenance or urgent repairs, Cadillac of Greenwich is recognized for its accommodating service, professionalism, and dedication to customer satisfaction. The dealership aims to bring their quality service directly to customers, emphasizing ease, transparency, and top-notch care.
Appointment was easy to schedule through the myChevrolet app for iOS, hoped for date & time were available, maintenance was completed in one day, with updates via text along the way, payment taken over the phone, and car collected on a Saturday.
August 2024
Service dept at Cadillac of Greenwich set up my appt in a timely manner. Had a loaner ready for me and made the necessary repairs. Overall great experience!
August 2024
Great staff. Cordial, caring and efficient. 5 star service for my vehicle. And most of all peace of mind that the work on my vehicle was done by highly skilled professionals.
