Citizens
BanksHours:
53 Greenwich Ave, Greenwich CT 06830 Hours
About Citizens
Citizens receives mixed reviews from customers. Some report very positive experiences with friendly, accommodating, and knowledgeable staff during loan closings and account setups, especially when facing unique residency proof challenges. Customer service is noted for resolving credit card reward issues very quickly, leading to good experiences. However, other customers cite significant past problems, such as the bank cashing a fraudulent check and not taking responsibility. While some customers would consider future business, others continue their relationship reluctantly due to circumstance.
Most Recent Reviews
February 2024
I had a very positive experience with Tiago today during the closing of a loan. He was very friendly, accommodating and knowledgeable.
December 2022
I have a credit card reward issue so I called customer service. They resolved my issue very quickly! Good experience. I would consider do other business with Citizens in the near future.
November 2022
I have a credit card reward issue so I called customer service. They resolved my issue very quickly! Good experience. I would consider do other business with Citizens in the near future.
More Comments(16)
Other Information
Certifications: Certified Financial Planner
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