The CVS location on West Putnam Ave in Greenwich, CT, provides generally positive experiences for customers. The pharmacy staff, including Michele and Lorelei, are noted for their helpfulness and willingness to go above and beyond. Michele was able to help a customer save a significant amount on a prescription refill by applying a coupon, making the medication affordable. Lorelei was praised for her resourcefulness and caring attitude in resolving a scheduling issue for a diabetic medication, showing initiative and concern that led to a quick solution. Although some reviews mention long lines and occasional delays at the pharmacy, recent improvements have made the process faster and more efficient. Customers appreciate that staff members greet them warmly and are friendly, always willing to assist with finding products or providing recommendations. The store is described as a nice place with a good selection of items, from everyday necessities like printer ink to seasonal products like suntan lotion. Overall, the store has improved significantly, with many customers noting that their interactions are more satisfying and that pharmacy staff are attentive and dedicated to helping customers.
Always they give discounts coupons, good variety and good costumer service!
July 2026
The staff working at the store's checkout counter are welcoming, accommodating, and professional.
April 2026
Besides the long lines, the pharmacy, which sends a text that your prescription is ready, does not actually have it ready abd always says come back in 20 minutes.
