Hermès is a store that offers a wonderful shopping experience, characterized by friendly and professional staff who go above and beyond for their customers. Many visitors express their love for the store, highlighting the exceptional service provided by sales associates like Sashima and Dane, who are known for their kindness, responsiveness, and genuine help. Customers appreciate the personalized treatment they receive, often feeling as though they are among friends during their visits. While most reviews are overwhelmingly positive, there is mention of some staff members lacking friendliness, which can affect the overall experience. However, the service quality from individual associates like Tina is noted as courteous and professional. Overall, Hermès is seen as a great place for luxury shopping, with a welcoming atmosphere reminiscent of stores in Europe. Despite some challenges, customers often leave with smiles, satisfied with their purchases and the assistance they received.
Absolutely love this store. My SA , Sashima is amazing. She’svery responsive and has been a pleasure to work with. The manager in this store is equally amazing. Everyone is always very friendly and professional. They always go above and beyond. I won’t be going anywhere else. If I could them 10 stars I would!
May 2024
Wonderful store, and a pleasure to browse and shop there. Andrea has always been so kind, genuine and helpful to us, and consistently goes above and beyond to help us find what we're looking for!
March 2024
Dane is wonderful. My parents were visiting and she was so kind and helpful to them with their purchases. I live locally and she’s always very nice and welcoming. A great Hermes store.
