“I absolutely recommend this shop. Mark is super knowledgeable and was able to heat mold my new skates to a T. At first I had issues with one of my feet/boot, but Mark and Ann Marie (sorry if I misspelled!) were very kind and patient, did not rush us at all. Prices were really good too.”
“I recently visited and loved my purchase! Michael, an amazing associate, helped me out—he was incredibly attentive and made the shopping experience so enjoyable. I ended up getting a black Lululemon set and some shoes thanks to his great recommendations.
However, I had a somewhat awkward experience at checkout. While Michael was communicating with the cashiers about my items, the man at the register (dark hair, kind of looked like Jason Baldoni—LMAO) made an unkind comment, saying something like, “I don’t know why Michael does those weird hand gestures like that.” It felt unnecessary and dismissive.
I want to reiterate that Michael was amazing! His kindness and professionalism stood out. But that comment from the cashier really bothered me. Mocking someone’s mannerisms is unacceptable. Because of that, I can only give 4 stars. I believe everyone deserves respect, plus seeing team work and kindness towards coworkers make the shopping experience better.”
“Great store with wonderful team members! I was a bit distracted while in store today so wanted to write a review to thank the staff. They are super helpful and knowledgeable about the products! Bravo to all. You definitely make the shopping experience at this store easier and more enjoyable! Thank you! Athleta should be proud to have you as salespeople!”
“I can't recommend Threads and Treads enough. I started running again in my late 30s and had tried ordering shoes online. After a few fails, I went in person and the staff were so helpful. They looked at my feet and the arches, the width, my stance, how I walk... and helped direct me to a shoe that would support all these areas. Highly recommend supporting this business so we can keep stores alive that really provide expertise and guidance we will never get through big box stores. One note: keep the box! you can't return unless you have the box :)”