The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with over 30 million members. It offers a wide selection of bags, jewelry, and clothing from top designers like Chanel, Gucci, Louis Vuitton, Prada, Loewe, Celine, and vintage pieces from Gucci and LV. Customers appreciate the high-quality, curated items available both online and in retail locations across the US. The stores provide various services, including shopping, consignment, free valuations, and personal styling. Visitors often mention friendly and helpful staff who go above and beyond to assist, such as finding specific items and offering discounts. The staff members are praised for their kindness, patience, and attentiveness, making shopping experiences special and memorable. Overall, The RealReal is loved for its premium selection of luxury resale items, excellent customer service, and a welcoming atmosphere that encourages repeat visits.
Amazing group of people. Fantastic store and unbelievably helpful team. 5 stars
August 2026
Brian was absolutely most helpful and such a pleasure. Patient and attentive. Sent me pictures of the item as we spoke. He assisted me with my purchase and provided amazing customer service. Ask for Brian so friendly and knowledgeable to assist you.
August 2026
Walked in immediately greeted at least 3x starting with security! Felt so welcomed and that always a big thing for me. Wish they had a larger mens section but in general what was there was amazing! Service was impressive, they were knowledgeable, helpful all with personality. Felt very comfortable spending money there,... read full comment
