The Shade Store, established in 1946 and handcrafted in the USA, specializes in custom window treatments, including shades, blinds, and drapery. Customers praise the company for its excellent service and professional expertise, particularly highlighting the support from design consultants in Greenwich, CT. Reviewers appreciate the patience and responsiveness of the staff, who guide them through design choices and provide assistance throughout the measuring and installation processes. Many customers have expressed satisfaction with the final product, noting its quality and appearance, although some feel that the prices are higher than average. The Shade Store guarantees free measurements, and all orders are custom-made, shipping in 10 days or less. Overall, clients recommend The Shade Store for its fantastic products and exceptional customer service.
Karen was fantastic. We had an issue when the shades were originally installed and she helped us sort everything out as painlessly as possible. Really professional and helpful. The shades themselves look perfect
August 2025
Karen was extremely knowledgeable and helpful during the process of ordering, delivery and installation. She responded quickly to text or emails and always answered my questions. I would recommend her and work with her on another project.
August 2025
I absolutely love working with Karen. She has a great eye and is extremely knowledgeable about all of the products. We have worked on several projects together and I have been very satisfied with the results. The Greenwich showroom is a fantastic resource for myself and my clients.
