The Shade Store provides custom window treatments, including shades, blinds, and drapery, with a superb and professional customer service experience from beginning to end. The service shines from the first visit with a design consultant through measuring, installation, packaging, and delivery. The team is professional, knowledgeable, friendly, and personable. The quality of the products is excellent and skillfully made, with a great selection of materials and exclusive designer fabrics available. All orders are custom-made, with free measurements ensuring a perfect fit. The final products, from panel blinds to roller and solar shades, look amazing. The company also offers a lifetime warranty and fast, free shipping. Customers report a fantastic experience and highly recommend The Shade Store, stating there is no competition.
I enjoyed working with The Shade Store. My sales rep Heather Zaretsky was wonderful. She was detailed, patient and responsive when I had questions. The Shade Store provides high quality products. The installation went very smoothly. Overall we really like the roman shades and curtains we ordered.
June 2025
Heather Z in the Port Chester location is extraordinary. I was amazed at how well she knows her products, knew exactly what colors to choose & how pleasant she made the entire shopping experience. Her follow up is exemplary. The customer service she provided was flawless. I would highly recommend The Shade Store.
May 2025
Sales Rep very knowledgeable and installation on time and quickly done!
