TUMI Store - Greenwich
Hours:
289 Greenwich Ave, Greenwich CT 06830 Hours
About TUMI Store - Greenwich
TUMI Store on Greenwich Avenue offers a stylish and elegant shopping experience in a beautiful boutique housed in an old bank building. The store features a small yet high-quality collection of luggage, bags, and wallets, with prices reflecting their premium quality. Customers appreciate the brand's stylish products and the helpfulness of staff like Paulette and Gabby, who are knowledgeable, friendly, and attentive, often offering personalized services such as embroidery and assistance with luggage codes. However, some reviews mention unprofessional staff and less welcoming attitudes from certain team members, which can detract from the overall experience. Despite this, many customers express high satisfaction with the products and service, especially highlighting Paulette's excellent customer service. While the store's interior is elegant, the personalized tags may sometimes be crooked, requiring adjustments later. Overall, TUMI Store provides a high-end, stylish shopping experience with standout customer service from certain staff members.
Most Recent Reviews
November 2025
I love Tumi! And this was one of my favorites. Jennifer is great with the customers. It was very busy but she made the time to attend to all of us and provide information and resources for us.
July 2025
Stopped by to have a broken handle on my roller bag fixed. They had it done the same day at no charge. Amazing service !!!
February 2025
Paulette assisted me and she was absolutely wonderful - so helpful and kind!
More Comments(21)
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