“Started a new internet subscription and was pleased to see a lot of choices to make. We were given a two hour window of arrival for the technicians. I liked that they texted their progress to our place so we had a little heads up on when they would arrive. Had a technician and a trainee show up. Both were very respectful and friendly. They told us what they were doing and kept us informed of their progress. Was surprised at the newer styled modem and router, which is now one box instead of the usual two. Wi-Fi was set up quickly and seems to be working well.”
“I have been in the Groton CT store a few times recently.customer service has been awesome. I have been dealing with a few people,all great but recently (I think) Naomi not really sure but close to that name if not. Her and the (manager?) the real pretty woman with the pumas (you know who you are) have been super helpful and friendly every time I've been in. Thank you”
“Salyssa has been incredible she was filling in at the New London store and she went above and beyond! Was working with multiple people at 1 time and some were other people's customers. She is a 10 out of 10”