XFINITY Store by Comcast
Internet Service ProvidersHours:
220 CT-12, Groton CT 06340 Hours
About XFINITY Store by Comcast
The XFINITY Store in Groton, CT, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Overall, visitors have had positive experiences, praising the helpful and friendly staff. One customer appreciated the quick and efficient service, with their internet speeds exceeding expectations. Another highlighted the excellent assistance from a manager, who spent extra time resolving a complex account issue caused by a previous owner’s death, ensuring ongoing service for the current residents. A staff member named Bianca Barnette was frequently praised for being knowledgeable, pleasant, and going above and beyond to assist both a friend and a family member, making the visits memorable and worthwhile. However, there were some negative experiences, such as an initial lack of help from front desk staff and a wait time of about an hour due to poor check-in procedures. Despite these minor issues, customers generally found the store staff to be helpful and dedicated to providing good service.
Most Recent Reviews
July 2026
The Comcast store was very helpful the answer all my questions. They gave me the products I needed to get back to streaming quickly very good experience!
July 2026
My customer service rep was excellent, fast and professional.
June 2026
Returning my Comcast equipment because I received the new 4K equipment which works great. The associate at the store (Jordan) was very helpful.
More Comments(206)
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