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“One of the friendliest and most informative that I’ve ever spoken to on the phone…
The gentleman I spoke to went above and beyond after I was having such a hard time, finding a part for my vehicle and even gave me several different models that the part was interchangeable with and found the exact location. I could pick up the part from within minutes…”
9AM - 7:30PM
660 S Main St, Middletown
Auto Repair
“It was an incredibly smooth and pleasant experience. Mo and Nej were both incredibly helpful with every question and concern I had about the car, the loan and the paperwork. They were wonderful, polite, informative and helped me through the process at every step working with me to get everything just right. In the days that followed my visit, Mo worked with me to finish some final details over the phone and to answer further questions I had and was just as polite and considerate. I would highly recommend going here for a car based on my wonderful experience with both Mo and Nej.”
“I have a 2014 Subaru Outback with 180,000 miles on it.
The check engine came on, and I took the car to a Subaru dealership. They let me know that the code was 2763 which indicates a problem in the transmission valve body.
They told me I had to replace the entire transmission for close to $7,000 versus around $2,000 for the valve body. I thought that was excessive and wanted to get a second opinion and took my car to Portland Automotive.
Portland Automotive thoroughly diagnosed the problem and confirmed that one of the valves was bad in the valve body and said I had to replace the valve body only.
They replaced the valve body in a timely manner, but unfortunately, when I got home, the check engine came back on and now there was a noticeable problem with the transmission.
I called Mike at Portland Automotive and he immediately said he’s going to send a tow truck to pick up my vehicle and take it back to the shop and make it right. Unfortunately, on the way back to Portland Automotive on the tow truck something happened to the radiator which caused it to start leaking.
Instead of charging me for a new radiator, they replaced it at no charge. They also redid the entire valve body repair and tested the car for three days to make sure everything was OK.
I’m happy to report as of now it is running smoothly.
I would highly recommend Portland Automotive for standing by their work and their honest evaluation of my transmission problem.”
“I bought a car from New England Automotive and this car is the best car I’ve ever owned. My previous car was unreliable and the engine died unexpectedly. Mark went on the hunt to find a car that met my exact wishes and he absolutely found it. I feel so assured that he inspected this car so thoroughly and it runs like an absolute dream. He went above and beyond for me and made a lifelong customer. Thank you so much for everything!”
“Joe is honest about the prices and what are the actual car issues
Very happy to have found a local mechanic that is trustworthy, and professional... I recommend coming to Joe for your car issues”
7:30AM - 5PM
116 Marlborough St, Portland
Auto Repair
“First time customer and i Will be back?
Friendly staff from the moment you enter.
They got me in without appointment and changed my engine airfilter right away
Cost was reasonable.
I will come here from now on for all my car repair needs.”
“Northeast Diesel is by far the best! They were so easy to talk to and they are so quick at responding! Travis and the guys over there did incredible work on my truck and informed me of everything they were doing to it while they were working on it! 100% recommend and will continue working with them!”
“For Your Dream Vechile, You saved for 20 years or won Lottery. They have the 1963 Split window Corvette. The kicker is what color because They most likely have Black or Red. Oh it's white You have to have. Give Mike the General Manager, a day He will have it on the showroom floor. TRUST ME.”
“The staff here do a consistently great job. They look out for you and your car. In addition they are wonderful people to work with. I know that I can count on them!”
“Absolutely outstanding business. Carol and Eddie are true professionals and genuinely care about their customers. They did some major frame work on my Jeep and they cleaned the hell out of it. When I picked it up it looked like a brand new Jeep. They gave me a loaner vehicle while they had my Jeep.
Eddie and Carol's professionalism, friendliness, workmanship, and customer service reflect great credit upon themselves and out shine all in the auto body industry.
If you need any body work done, Eddie's Autobody is the place to go.”
“A huge Thank you to everyone at Santostefano's Auto Body! Your customer service from the very beginning & all the way to the end was Outstanding. I'm so pleased that my car looks Great thanks to you!”
“Great experience. Wanted to add running boards to my truck and was referred by someone and was coming all the way from Naugatuck. I stopped in and met with Randy. He was very knowledgeable and helpful. I’m always concerned about being taken advantage of as a woman with anything car related but I had done some research prior to going there. So I knew the prices he quoted me were reasonable. I was able to get an appt scheduled within a week. My truck looks great. I’m very happy with the work done. It was finished in the time I was originally quoted. Everyone I met there was professional and personable and made you feel comfortable. I was never made to feel like I was being forced to buy the next latest and greatest thing for my truck so no heavy pressure salesmen like some places. There’s a nice little waiting area but you’re close enough to Main Street that you can just walk to get something to eat or go shop while you wait. Convenient location. Definitely recommend. Very professional shop :)”
“I had a very difficult size tire to find, the other tire shops told me there weren’t any in the country. Not only were they in the country, but Heritage had them the following day and put them both on my truck so I can go back to work. Thank you, Jim and the guys and girls. I definitely would recommend Heritage Tire.”
“Always available to serve you as needed. From my research, prices are lower that your bigger oil companies. Gino, the owner is very nice too. Ron is always there when l stop in and is always friendly and smiling! Awesome Mom and Pop business! Shop local!!!!”
“Kind and prompt service. We dropped the car off at 10 pm on a Friday, our daughter had a minor accident and they were the closest location so we did not have to tow the car. Dale called us Saturday morning, told us about a warranty on our tires, and helped us with the spare. Knowledgeable and kind, hard to come by today.”
“Bob's has been assisting me in trying to diagnose a misfire issue. Today he took a crack at it and exhausted all possibilities. He gave me some additional advice and would not take a single dime for time spent. Class act that is so rare these days.”
7:30AM - 4:30PM
319 CT-81, Killingworth
Auto Repair
“This is the best auto repair garage I have ever been to. Kevin and his mechanics are honest and friendly. You will never be hurt in the wallet here and I would recommend this business to anyone.Service: General repairs & maintenance”
“I will be giving all of my auto repair and services to Bills Auto. I can’t say enough about their customer service. I called and explained the issue my Ram truck was having, they let me know of all the options for repair and possible manufacturer coverage.
After getting the truck fixed through warranty, my truck still needed brakes and fluids. The dealership cost was ridiculous! I brought my truck to Bill’s and they made sure that those services were required.
At no point did Bill’s Auto try to upsell any of the unnecessary services that the dealership tried to. Needless to say I paid a quarter of the price for the required stuff.”
“Rich did a great job fixing a ding on the passenger side door of my new Jeep. Great service and he was able to get me in the next day! He’s local to me in Portland and it was very convenient to drop my car off and pick it up a few hours later! His shop is located in a nice area. I would definitely recommend Paintless Dent Repair/Rich!”
“The team at Portland collision not only fixed my truck at a reasonable cost, Mike shared information with me that my Insurance company should have, but didn't. That information helped me so much, he probably saved me tens of thousands of dollars. I seldom write reviews, but my experience with them was so good, its the least I can do. Keep up the good work!”
“Victor is nothing short of amazing. My family has been using him for years and every time we bring a car in, he fixes it to look as if we’re driving off the showroom floor - on time and under budget and always communicative.”
“Excellent service. It was my first time using this shop and he was professional and extremely friendly and down to earth. I had a list of repairs and my Subaru runs beautifully now!”
“Phenomenal service; prompt, reliable, fair price. Belltown Motors is a participant in the AAA program, so when I needed a tow, I requested Belltown Motors when I called AAA. Then I called Belltown to tell them my car was coming and needed a new battery. The next morning, they secured a battery, installed it promptly and by that afternoon I was driving my car back home.”
“I have had multiple vehicle services at ALD. The garage demonstrates superior professional diagnostic services, competent repair, competitive prices and friendly staff. Clear explanations for needed repairs are always provided. A Trusted local garage.”
“Car broke down on my way to work right in front of the shop. Took it in right away and had me fixed and back on the road in hours. Appreciate the help, staff was awesome and very helpful, highly recommend. Thank you”
“Ivoryton Service Station is how your local garage should be. Top notch service, fair prices, and genuinely good people working there. I recommend this garage to anyone in the area.”
7:30AM - 5:30PM
1582 Saybrook Rd, Middletown
Auto Repair
“Very happy with my body rust repair. Most shops wont give a solid estimate and create enough uncertainty to turn you away. Paul sent pictures of the repair and I really appreciate his explanation of the job and how it was repaired. Great experience. Would recommend.”
7:30AM - 5PM
60 deKoven Drive, Middletown
Auto Repair
“I've been a loyal customer for almost 10 years so it's about time I give them the 5-star review they deserve. I'm always given an estimate ahead of time and they always wait for my go ahead to do the work. At least twice they told me I could hold off on a repair because the car was still safe to drive. Their shuttle service is free and convenient. I'm always able to get an appointment within a day of calling, and the work is always completed the same day I drop the car off. Rhonda in particular is the best. Long story short, this is a business you can trust, and they do good work.”
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“I was up from Florida and in East Haddam and my battery died, and when I jumped it the check engine light came on and it was idling very rough and not transitioning through the speeds very well. I called Mike’s b/c I had to make my way up to MA. He said the bays were full for the day but he could take a look in the lot, he ran the diagnostics and recalibrated the electronics and sent me on my way. He’s my new go to guy when I’m up here for the summers.”