Contractors Direct is a reputable business that specializes in selling and distributing tile, stone, masonry, and concrete tools. Their customer service is highly praised, with many reviewers noting the knowledgeable and courteous staff. One customer shared a positive experience with a $500 dry tile saw purchase, highlighting the quick delivery and excellent condition of the product. The company provides support by connecting customers with manufacturers for product inquiries, which helps build confidence in their offerings. While there were some challenges with the mobile website experience, the company’s commitment to customer satisfaction is evident, as they promptly resolved issues with damaged products. Reviewers appreciate their willingness to stand by the products they sell and rectify any problems that arise. With fantastic pricing and a wide selection in stock, Contractors Direct is considered a hidden gem, especially for contractors focused on tile work. Although showroom access is currently limited due to COVID restrictions, customers are encouraged to call ahead for pick-up orders. Contractors Direct is open Monday through Friday from 9 am to 5 pm, and interested customers can reach them at 1-800-709-0002 or visit their location for further assistance.
