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“Big thank you to the T-Mobile crew at this location and a big thank you for Damian he provided great customer service explained everything I needed answered and got me set up with a new phone. Thank you so much for your hospitality and great service thank you Damian!”
“Highly recommend this place, I came in while on vacation after breaking my phone, and Dylan was extremely helpful and patient with me while getting a replacement and setting everything back up.”
“Tim was absolutely amazing with helping my mom get a new phone. She has an older phone and was afraid of losing her contacts and pictures but Tim made the process super easy and we were in and out! Thank you, Tim!”
“Shameika is a gem in your Wallingford store. I just came today to have a problem solved and ask some questions. She came to me with a very friendly and professional approach and without hesitation she just fixed and answered to me what I needed. She is knowledgeable, professional and very personable employee. Congratulations, she is definitely a keeper. Thank you to all Verizon personnel. God bless you all, specialy Shameka.”
“On March 24. he staff at the Orange CT location helped solve an unusual probleb. Apparently a phone rep put in future order intended to cancel a tracker line, but cancelled our voice lines as well.
Chase figured out what had likely happened and called your telephone help line. In less than an hour we had our phone numbers restored! Excellent service!”
“Walking into the store immediately greeted and tended to . leylanie went above and beyond to resolve my concerns with my data usage and upgrading my phone. Professional. Collaborative thinking. Overall my experience was above my expectations. Highly recommended and will be officially making this my T-Mobile store for future purchases and account matters. Thank you!”
“Review for Tamara.
Salesperson, Tamara, was just fabulous to work with. She was so knowledgeable regarding product and plan. Her professionalism, patience and genuine care made my transaction such as positive experience. I have to say how much I also admired her team work with other staff in the store. Tamara is a dedicated professional, making my ride to the Milford store more than worth the trip.
- Eileen”
“My experience was amazing the customer service at this boost in New Haven 1580 chapel street was super I would recommend this store to all my friends and family I dealt with James, Pam ,Jessica and Sulay.”
“I went today to return my trade-in phones and Quentin is very thorough, funny and nice guy who helped me today. Gave me a 5-star service and fast! Thank you Quentin! ⭐️⭐️⭐️⭐️⭐️”
“Colby fixed my issue of reinstalling my phone service within 5 minutes after spending one hour plus on the phone with chat with no luck . So happy I came in . Life saver!”
Open 24 hours
1155 Townsend Ave, East Haven
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“I went in for a upgrade Johny knew what he was doing waiting on me and another couple while training a new guy then there was this rude person she was there for 10 minutes waiting then she started snapping out because she had to wait her turn she was yelling at Johny I then said something some people need to chill out … I was happy with my service Ty Johny ….”
“Hasson helped us migrate a line from another carrier, something we were dreading. Made it extremely quick and easy and was an overall pleasure to interact with the entire time.”
“I was extremely impressed with Natasha who helped my daughter and I. The store was very busy, and she was essentially handling everything on her own while other employees were either in the back or not helping customers. Despite this, she remained calm, professional, friendly, and incredibly efficient. She helped multiple customers while assisting me, quickly explained the different plans and costs, and never made anyone feel rushed or overlooked. She truly went above and beyond and deserves recognition for her excellent customer service!”
“I had such a great experience at Xfinity thanks to Josh! I walked into the store stressed because my phone had literally just died on me minutes earlier at work. Josh jumped right in and made the whole process incredibly easy and fast. I was able to walk out with a brand new phone in no time. Not only did he help me get a new phone at a great price, but he also took the time to look into my WiFi plan and ended up getting me an even better deal. I left with everything I needed at a really discounted price, which I truly appreciate. Josh was friendly, knowledgeable, and genuinely cared about helping me out. I know from now on, anytime I have phone or WiFi issues, he’ll be my go to guy. Highly recommend asking for him if you stop by!”
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“Went in looking to switch cell service and get a new phone after my husband's phone broke. It was close to closing so we weren’t expecting to walk out with phones that night.
Jeffery was awesome. He walked us through every step of the process. Helped us find the right phone for our needs, pick a great plan, and get the accessories that we needed (which he installed for us). He was very knowledgeable and professional. He made sure our numbers transferred before we left and made sure we had the customer service number in case anything went wrong. I don’t think I’ve ever had an easier or more enjoyable time buying a new phone. I wasn't planning on upgrading my phone that day but I'm glad I did.
We are about an hour away from this store and I’d absolutely go there again for that level of service. 10/10”