Advance Auto Parts is a store where customer service varies. Some staff members are very helpful and kind, with one employee receiving high praise for going out of their way to assist customers. The store's team is willing to help with issues like reading check engine lights, providing printouts of problems, and helping customers find the right parts, even if they don’t know the exact name. They are professional and take the time to go out to vehicles if needed. The store's management is also attentive, with the GM making efforts to resolve issues and save customers time. However, some customers have experienced less positive interactions, feeling ignored or dissatisfied with the responsibility of the workers. Overall, the store is considered one of the best for auto parts because they go beyond just selling parts—they aim to ensure customer satisfaction and provide helpful guidance.
We own a local car dealership and we buy a lot of parts from this company. The Advance team are very knowledgeable and always willing to help. Specifically Gage and Jovan. We highly recommend this store for all your automobile needs. Keep up the good work!!!
December 2025
travis is the goatttt he will get you right!! my step-mom needed a battery for her keys and he gave her a discount and did it in less then 5 minutes for her! he also does stuff on the side for car maintenance and repairs so let him bless you
November 2025
I want to give James a shoutout. I came in a few minutes before closing and not only did he have an amazing attitude and helped me find what I needed, he also offered to pay for part of it because embarrassingly enough, my card declined due to insufficient funds…. 10/10 James is the man! 😎
