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“Went on a Saturday morning early. Did the drive through trail and pumpkin town. Highly recommend for families with kids of all ages!! Scavenger hunts were so much fun. Apple cider donuts were fresh and delicious. The store/gift shop had a little bit of everything!!”
“Called Hall's if they carried Stihl machinery. They said they do. Asked if they have any BR 600 backpack leaf blowers. They said everything is in stock. Brilliant! They demonstrated the BR 600, and then loaded it into my car. This morning I started it up and cleared my yard in 1 hour. Previously, I would rake a dozen tarps of oak leaeves.”
“My partner and I are first time home owners and we utilize this store frequently.Everyone is always friendly, helpful, and extremely knowledgeable.This store has a small town welcoming feel while having the resources and supplies of the larger hardware stores.I feel very fortunate to have good people working at this location who are always ready and happy to help.”
“Bought a tub surround and fully satisfied with product and super impressed with all staff. From sales to delivery, friendly, knowledgeable, and helpful team. Had a glaze flaw on one panel and within the day the replacement was delivered.”
“Great store!! Local owned and sooo soo kind everytime I go whether for birdseed or odd garden/car stuff. Super friendly and they always carry my mulch bags or birdseed to my car. Won't stop going ever.”
8:30 AM - 3 PM
155 Main St, Middletown
Hardware Stores
“house keys needed. quick and friendly ... and knowledgeable . very old master key tough one to get right. first attempt failed but a quick trip back and minor adjustments is all it needed. with a smile, beneath the mask ! thanks!”
7:30AM - 4:30PM
558 Newfield St, Middletown
Hardware Stores
“Darren & Shane are incredible! Great customer service and communication. Very knowledgeable on the products and gases they supply. I run a small business and they treat me like a million dollar customer. Always thankful for their expertise!”
“BEST HARDWARE STORE IN CT!!!!These people KNOW what they are doing!!!!!!!!Extremely nice, knowledgeable!!!!!!!You definitely will not find this kind of service at a big box stores!!”
“There are two True Value stores at almost equal distances from my house: Killingworth and Country Paint and Hardware in North Branford. Both stores are well-stocked, and I can almost always get what I need at either one. Floor staff at both are friendly, helpful, and knowledgable. The difference is at the checkout stand. At Country, the cashiers will greet you with "Hi, how are you today? Did you find everything you needed?" They will then ring up your purchases and, at the last, politely ask for your phone number for the rewards program. But at Killingworth, without making eye contact or any greeting, the two usual cashiers bark "Phone number?" and engage you no further. Once you're done, you pick up your things and say to them, "Thanks, have a good day." They don't respond because they are barking at the next customer, "Phone number?" Leaves a bad impression. It takes so little to make a good one.”
“I’ve been working with Horton since 1975 when I worked with the owners grandparents. They are the best. Businesses just aren’t like this anymore and it’s sad that more don’t track like Horton’s, always toward the quality”
8:30AM - 4:30PM
315 Saybrook Rd, Higganum
Hardware Stores
“The old 'Higganum Feed' was a dump and the people working the same sort you'd encounter at an inner city auto shop. The place is under new management which clearly takes pride in the appearance of the place and the gentleman behind the counter is friendly and helpful. Give it a try and you'll see for yourself. And no, no interest in the place, couldn't tell you the owners name.”
7AM - 4:30PM
180 Main Street Extension, Middletown
Hardware Stores
“Service at Middlesex Plumbing was great a happy hello when you walked. I was having a plumbing problem with my main water line. The plumber couldn't get there for a few days . They made suggestions on fixes for now which made sense. Purchased supplies and felt confident this would help . My problem solved!!! You know as a female they didn't look at me like I had two heads and attitude like she really thinks she can fix it. I had a great experience and will go back again. Nene”
“Very helpful staff. Sometimes prices are a little more than Lowe’s and Home Depot, but I like the one on one service at Ace. If you need help just ask !!The larger home improvement stores cannot compare to Ace Hardware.”
“Very impressive store. We'll stocked and very good customer service. 2x4's were a little wavy but that's the same everywhere when it comes to cheaper lumber. Much better stock than Home Depot in Middletwon for sure.”
“The employees here are really awesome. I couldn’t find the canning jars I needed, but Jen looked up which stores had them in stock. She also helped me find the farm where I now buy my raw milk from. Thanks Jen!!”
“Home Depot consistently delivers excellent customer service, creating a positive shopping experience. The staff's knowledge and willingness to assist customers stand out, as they are readily available to answer questions and offer guidance. Whether helping with product selection or providing expert advice on DIY projects, Home Depot's employees demonstrate a commitment to customer satisfaction.The store's layout is well-organized, making it easy for customers to find what they need. Additionally, the staff is proactive in offering assistance without being pushy, allowing shoppers to browse comfortably. Home Depot's commitment to ensuring a clean and well-maintained environment adds to the overall positive impression. Efficiency, friendly, and knowledgeable are just a few of the key factors that stood out from my experience.Overall, Home Depot's emphasis on knowledgeable and attentive staff, an organized shopping environment, efficient processes, and customer-friendly policies collectively create a standard of excellent customer service that distinguishes the store in the home improvement retail sector.”
6AM - 8PM
909 Washington St, Middletown
Hardware Stores
“I've always found this Home Depot to be clean, well stocked, and usually I'm easily able to find the item, or employees can help me. Easy to get project advice, and we've been going here for years. The bathroom is pretty much always clean (way better than most places) customer service has been quite easy. Not super happy about the returns without receipt policy, but I understand why, as so many people shoplift. Just remember to send receipt to email, or use card every time so returns can be found by card#.”
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“I have come to this store three times in the last few months... I honestly did not know they were here. These people are fantastic and their store is perfect. Every time I have come in to the store I am asked if I need help and when I state what I'm looking for, they take me right to the item. Perfect.”