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“On my way into work I discovered that one of my tires had been punctured by a screw. I called Town Fair Tire and immediately got an appointment for an inspection and repair. Kevin was professional, courteous and timely getting me in, out and back on the road. It’s why I always rely on Town Fair Tire for my Jeeps!”
“Excellent customer service! They are here to help, no cheating, no overpriced. I had a bit of unique situation - my car seat recliner setting was changed/moved all the way back by another repair/mechanic while trying to fix the car AC and now the seat won’t go back up. Went back to the original mechanic and they couldn’t do anything. I came to Joe’s just for an opinion- if it’s doable at all, or I had to replace electrical stuff inside the seat and one of the guys was nice enough, took the car in as a walk-in and 10 mins later it’s done!! He was trying to evaluate what’s wrong but tried couple things and it worked!! Honest auto repair, highly recommend their services”
“The staff here do a consistently great job. They look out for you and your car. In addition they are wonderful people to work with. I know that I can count on them!”
“They always go above and beyond for all of our car needs. They take the time to explain to me what needs to be done and always manage to make time. Recently had some sort of computer malfunction which lit up every warning light on the dash. I was able to drive right in and they diagnosed it and fixed it within 15 min. Can’t recommend them enough!!”
“I was up from Florida and in East Haddam and my battery died, and when I jumped it the check engine light came on and it was idling very rough and not transitioning through the speeds very well. I called Mike’s b/c I had to make my way up to MA. He said the bays were full for the day but he could take a look in the lot, he ran the diagnostics and recalibrated the electronics and sent me on my way. He’s my new go to guy when I’m up here for the summers.”
“I will be giving all of my auto repair and services to Bills Auto. I can’t say enough about their customer service. I called and explained the issue my Ram truck was having, they let me know of all the options for repair and possible manufacturer coverage.
After getting the truck fixed through warranty, my truck still needed brakes and fluids. The dealership cost was ridiculous! I brought my truck to Bill’s and they made sure that those services were required.
At no point did Bill’s Auto try to upsell any of the unnecessary services that the dealership tried to. Needless to say I paid a quarter of the price for the required stuff.”
“Phenomenal service; prompt, reliable, fair price. Belltown Motors is a participant in the AAA program, so when I needed a tow, I requested Belltown Motors when I called AAA. Then I called Belltown to tell them my car was coming and needed a new battery. The next morning, they secured a battery, installed it promptly and by that afternoon I was driving my car back home.”
“Dean Autoworks is the BEST! Steve & Jim at the front desk always give you in detail what has to be done. They give you an upfront cost, and the downtime they are working on the vehicle is FAST! I'm so happy I live in Durham and they are close for me. I won't go anywhere else. A++++”
“This branch of Firestone is extremely clean, welcoming and the staff are friendly. I've been here twice, not a complaint. The staff is very knowledgeable and admit when they can or can't do something, which gains points with me. Also, for some reason, they give you realistic quotes for the work needed, not inflated markups like the Firestone in Wallingford. I saved over $251 for the same thing I was going to have done in Wallingford. Honestly, it's worth the drive out to Middletown just to come to this place. Thank you!”
“Visiting Portland for a weekend wedding and blew out an oversized performance tire. After hours, a staff member offered “how can I help?” I returned on a Monday morning, they special ordered the tire for me, got it the same day mounted and balanced, and put it on the car w/o appointment saving me an extra night of hotel cost. Service by all three staff members including the owner John was exceptional. Expected a charge equal to my emergent situation and it was better than what I routinely pay to a leading Internet tire vendor that I routinely shop with. This place was the epitome of customer service and efficiency. TY!”
“Great selection of tires and services. Have multiple vehicle taken care of by ProTech. Able to have work done the same day while getting updated throughout the process.”
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“Car broke down on my way to work right in front of the shop. Took it in right away and had me fixed and back on the road in hours. Appreciate the help, staff was awesome and very helpful, highly recommend. Thank you”