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9:30AM - 5:30PM
40 Boston Post Rd, Waterford
Banks
“Oniya was great!! Professional, friendly, knowledgeable and helpful. Couldn’t ask for a better experience. Best customer service. I stopped in with my little ones. This is the only location with public access in this region.”
9:30AM - 5:30PM
441 Long Hill Rd, Groton
Banks
“Love this credit union . I have been a member here for the last three years . Brenda is always a pleasure to work with she is very knowledgeable about the credit unions products and explains them very well.”
9AM - 4PM
23 Broadway Ave, Mystic
Banks
“I've been with Citizens for 15 years both for personal and business. There have been times when I was disappointed with service but not very often, mistakes happen. Definitely better service than BOA or Charter both of which I refuse to ever deal with again. The only thing would ask is for a better location for the Mystic branch because downtown is not very convenient due to the traffic and drawbridge etc. Maybe something in Old Mystic? Its comforting to know they have branches all over New England, especially when traveling. Overall I would recommend Citizens!”
“Andia the best , Very fast and quick service with knowledgeable staff who helped solve the issue, hats off to Andia who smoothly handled the banking affairs at the long hill Groton branch”
“I have been banking exclusively with NFCU since 1986 and haven't changed banks because besides having great products, the customer service is exceptional. I have had fraudulent charges that NFCU alerted me to and took care of everything. I have financed 7 different new and used vehicles over the years and only once did I get a better interest rate from the dealership. That is 875 batting average for my bank. There are some opportunities for in person banking at different locations, but the online experience including the NFCU App is so simplistic and user friendly that even my computer illiterate elderly father could easily navigate ?.”
“I had the pleasure of being assisted by Cheryl during my recent visit to the bank. She was incredibly friendly, patient, and attentive to my needs. Thank you, Cheryl, for making my experience so positive!”
“My husband and I were looking for a new bank for a savings account, we sadly went to another bank that was completely rude and dismissive…AS SOON AS WE WALKED INTO DINE BANK IN UNCASVILLE we were welcomed with friendly nice faces… after leaving the first bank we were uneasy of how we were gonna be treated and what was going to happen but they the immediately knew what we needed and were able to help us on the spot!! We were helped by the loveliest lady named Colette. Colette was AMAZING! She helped us with everything we need! I couldn’t have asked for a better experience!!!”
“Nothing but praise for Navy Federal and this branch. They consistently beat rates for car loans, home loans and investments. Their customer service is top-notch. Everyone we have referred to them says the same thing. If you have been thinking about checking them out DO IT!”
8:30AM - 4PM
904 Poquonnock Rd, Groton
Banks
“I purchased my first home from Chelsea Groton Bank in 1971 and they never disappointed me. From year to year the staff has been courteous and professional. I'am proud to part of the Chelsea Groton banking family! To put it in one word OUTSTANDING 🤠.”
8:30AM - 4PM
50 Town St, Norwich
Banks
“Best bank around. Video banking at the ATM, is open till 7 pm Monday thru Friday, and till 3pm on Saturdays. Can't beat it. Don't let the video banking intimadate you. It's very easy to use. You get to speak with a real live human and see them on the screen. You can do almost any transaction at the video atm”
9AM - 5PM
597 Long Hill Rd, Groton
Banks
“I saw so many positive reviews about Mrs Kelly Robert and I must confess that surely she is a skilled professional trader and the best among all as her clients all said, she managed my account after I Invested $1000 and got a successful withdrawal of $12,000 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done with Mrs Kelly, your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via.”
“Charter Oak delivers a first-class banking experience where I feel my business is both valued and appreciated. Every single team member that I have interacted with has a customer-focused mindset and a “can-do” outlook. Charter Oak has earned my banking business.”
8:30AM - 4PM
444 W Main St, Norwich
Banks
“I’ve been banking with them a few years now and have been completely satisfied with their customer service. I’ll continue to bank with them for many years to come.”
“I had a very nice experience here todag. I had to wait in line for a bit, but the brunette lady who took care of me today was so friendly and kind, it felt more like visiting a friend. What a wonderful customer experience, really made my day.”
8:30AM - 6PM
40 High St, Norwich
Banks
“Cassidy H. & Allyson V. Are outstanding. They go above and beyond to make sure that you walk away knowing what ever the issue was, now has a resolution. I’m very grateful to have this caliber of service in Norwich. Thank you ladies for making a difference.”
9AM - 5PM
12 Roosevelt Ave, Mystic
Banks
“Paul Mancarella(VP Branch Manager)@Mystic Parker Branch, Has been helping me with my mother's Account during her move to Massachusetts. What ever I needed Paul was there to assist me with the most minute detail of her Account, Thank you so much Paul for helping me still have some other things that have to be done but most of all,I want to express how much I appreciate you...5stars across the board”
“Called to ask about what I needed to open a bank account with citizens and Katrina was very patient and informative regarding everything I would need. Thanks Katrina.”
8:30AM - 4PM
One Montauk Ave, New London
Banks
“The most pleasant and easy banking I have ever had. Very engaging with me 🤩. Explained to me every detail in terms that I could understand.Thank you Andy Inzany”
“I’m 100% SATISFIED ⭐️⭐️⭐️⭐️⭐️/????
M & T Bank in Norwich, Connecticut branch,
Our light years above the rest. When it comes to Customer Satisfaction, in the financial industry.
Ms. Laurie Eng, (GM)
at M & T bank and her, Well train staff of
“Professional Account Executive”
including, but not excluding every individual employed by this branch, are impeccable.
When it comes to customer satisfaction and the banking industry, M & T BANK is very professional and kind to all of their customers that I notice. They treat each customer as an individual with respect and dignity.
If you ever have any financial problems, they help to pinpoint the issue with accuracy explaining in detail what’s the problem And how to resolve it quickly and sufficiently without any loss.
(I experienced this personally)
I will always refer all of my friends and family to M & T in Norwich so they can have a beautiful experience Being treated like kings and queens in this struggling financial market.
Kudos to you Laurie, And your team.
Thank you, for all you’ve done for me!”
11:30AM - 4PM 8 - 11AM
50 Stonington Rd, Mystic
Banks
8:30AM - 4PM
2 Water St, Mystic
Banks
“We use Chelsea Groton Bank for our Non-Profit Business account and they are so helpful and accommodating. Their new ChelseaLIVE application is great, and they always step up to help sponsor Norwich Events like the Fireworks. Great Community Bank. Norwich Events Organization”
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“Taylor Anthony at CorePlus Credit Union was fantastic!! She was so informative and the process felt seamless. We will always do business with her whenever possible.”