Electronics in Litchfield, CT

“We really feel it's time for a serious update on the Litchfield CVS. There are several negative reviews from a few years ago, but we believe a close look at this operation over the last 12 months is overdue. And we strongly believe that in just about every way this store has improved. Sure, you can find issues here and there, but let's briefly examine what's going on now. First, the pharmacy has seriously expanded, in space and staff. They can use more people behind the desk for sure, but they are moving in the right direction. And those people have been very professional and friendly in all of our interactions with them. We've gotten a lot of vaccines over the last year, making quick online appointments and getting the shots on schedule. The pharmacists have not shied from offering counsel. Our prescriptions are handled efficiently. In spite of crowds at the pharmacy at certain times, everyone almost always seems to keep their cool. With the restructuring of the pharmacy, shelving at the store has become more crowded and challenging -- there is not infinite space -- but we've found staff helpful in locating specific items.And the cashiers and others working at the store have pretty good attitudes given their increased duties. They can get pissed at times, but then it is often the customers who lead the way (we've watched this unfold too many times, sadly). The stock of seasonal items and cards remains pretty good, and prices aren't outrageous for items we've looked at. Everything here is a bit more cramped than before; that's the downside, but we don't see where they get much room to expand. Anyhow, we have found this CVS to be improved and improving, in most ways, and we feel they deserve credit for that.”