Electronics in Warwick, RI

“I am sharing my recent all day spent at the Verizon AirPort Rd location. My experience exceeded all expectations due to the excellent customer service from Verizon store rep Thomas who went above and beyond regular attention to my account needs providing exceptional follow through attention and care to ensure that my service needs were addressed working through customer care and financial services team reps.

Thomas represents the very best of what I expect from a telecom professional who truly cares about the customer

Verizon is lucky to have him representing your brand”

“Such great service! I called this excellent little shop because my phone was giving a moisture in charging port message which didn't seem correct. They said, "Bring it in, and we can figure out if it's repairable." It turns out that it didn't need to be resoldered, and there was just junk clogging up the port. It was inexpensive, and the staff were honest, and good conversationalists. I'm so pleased!”

“Pinnacle Discount Center has a wide variety of TVs. Well, I had a problem with my TV that my family brought for me back in December 2023. It just went out, no picture, no sound, nothing. So I called the manufacturer. They told me because the TV was bought at a TV Discount Center that wasn't on the manufacturer's list. This manufacturer will only replace TVs that are bought at bigger stores like best buy, walmart, and targets or any other store that has a TV department. Since Pinnacle Discount Center wasn't one of those stores they could not help me or send me a new tv. They told me to go back to the store where the TV was bought. So I called Pinnacle Discount Center thinking that they would be more than happy to help me. I was sadly mistaken. It was a very upsetting experience with this place. I was having problems with my phone at the time I called so the salesperson that answered couldn't hear me, because my phone service was going in and out a lot. So I raised my voice a little bit and said can you hear me now, can you hear me? Over and over again. The sales person that answered the phone hung up on me. So I called him back and told him what happened to my TV and of course the phone was going in and out again. He couldn't hear me. So again I just raised my voice a little, mind you, so he can hear me. But again he thought I was yelling at him. When I wasn't trying to. So he said to me, if you are going to yell at me I'm going to hang up on you and that's just what he did, hung up on me again. I wasn't trying to argue with him. I was very upset that he hung up on me. That's it. I wasn't angry at all . The phone was going in and out I raised my voice just a little bit so he can understand me and he hung up on me. No patience whatsoever. So I called back again and ask to speak to the manager of the store. When the manager came on the phone he sounded very frustrated and a little angry with me before he even heard me explain my side of the story. Doug was very frustrated. I got so upset and nervous because this guy just lost it with me over the phone this guy Doug the manager. He made me even more upset and nervous. All I was doing was trying to explain to him what happened in my own words. And he did everything possible to stop me from explaining. Doug just didn't want to hear it. But that's okay, I'm not mad at him. I guess he's doing his job. I guess Doug got mad because I did tell him that the salesperson that hung up on me twice should be fired. Maybe that's what did it to Doug, I don't know. But anyway, all this was a big and I mean big misunderstanding. The manager Doug did not have any patience for a customer. So he told me to bring the TV in and he would exchange it since the manufacturer couldn't help me. 4 days later I brought the TV in to Pinnacle Discount Center. I thought by this time everything would be all done and over with and everything has calmed down. But no, Doug started talking to me about what happened 4 days earlier. I didn't say a word. I did not want to go back there and start an argument about what happened earlier. But I did keep my cool and just let Doug get it all out, so he could feel better. All I wanted was to exchange my TV, not argue. Hey doug! Let It Go, it's okay the manufacturer couldn't help me, but you did! So thank you and may God bless you and yours always.”

“George in the TV department at the Bald Hill store in Warwick was exceptional. Using his knowledge and resources, he found the exact TV I was looking for along with a matching wall bracket. He’s a real asset to the company.

I’ll definitely keep coming back to shop at this location—every experience here has been wonderful.”

“We hired Federal Hill Home Theaters to finish installing a surround sound system in our living room. The previous owners of the home had a system installed, so the speakers were already in the wall and there were a mess of wires everywhere. We are not people who know much about sound systems, and Matthew and Rachel did an excellent job walking us through every step of the way! They made sure we understood all our options at varying price points and in no way pressured us to spend more than we needed to... which is nice when you have no idea what you are doing! They were both professional, knowledgeable, patient with all our questions, and very clean! They were so respectful of our house and not only cleaned up after the installation but also did a great job managing all our wires from various gaming systems, so our entertainment center looks much neater. They took so much time to teach us how to use everything and were helpful even after installation and final payment when we had a few more questions. I would highly recommend the Federal Hill Home Theaters team!”

“It’s refreshing to have a person in one of these store that cares and knows what he’s doing.

Came in with my phone that was clogged up with spam apps. Thought I was going to have to give up and get a new phone (almost ready to take a deal from another carrier), but Jared was GREAT. He was patient and efficient and got rid of all of them with no trouble.

Hang on to this guy.”

“Armando helped me out today and always helps me out. He’s patient with my questions about deals and promotions going on. Friendly great customer service. It’s like night and day going here versus other GameStop where the customer service is not as good. Thanks bro”

“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”

“Here to offset some of the negative reviews based on my experience yesterday. Went to the store, found a bunch of vinyl that was really reasonably priced. There was some stuff that was overpriced in my opinion, but the reasonably priced stuff more than made up for the overpriced stuff. When I got the albums home I found a couple that had some scuffs, and the owner said just bring them back and I could swap them out with some others that were there (there were doubles in store). This is my kind of place for buying old classic rock records. Bins full of cool stuff, some in great shape and some not so much. So go and hunt for the good stuff, it's like going to a yard sale. But the prices and service was solid overall and the owner was very understanding.”

“I received all of the information I needed, she was very curtious, the place was very clean also, the lady's name is Bella, if u have any issues just contact her..?”

“My iPhone received Target Pass Codes vía email & text message, yet I was still unable to sign in. I tried with my phone # and my email address, but still no luck.

I would like to see this product in your Target Store, in Warwick, RI; I was not able to copy & paste a pic of it: “St. Eve’s Renewing Collagen & Elastin Body Lotion made with 100% natural moisturizers. It comes in a 13.5 fl. oz. recyclable PUMP-dispensing container. “Manufactured by: Unilever de Mexico”. It should be of economical value to people. I haven’t been able to find it again, in other local stores around here. Make sure it is a hand-pump dispensing container (was cut out of photo here).

Store is generally clean, yet clothing could be picked up & hung in some areas. Adult female shoe prices are high, and not much of a selection. In fact, MANY of the shoe boxes on the shelves were actually empty! No shoes inside many of the boxes. Parmesan cheese shaker containers hard to find, on lowest shelf in corner. Not much of a selection, if at all, for women’s dark but summary 2-pc. short & 3/4 ware sleepwear. Glad I was able to get the last most-economical HB 4-slice toaster that was available at the Warwick, RI Target store. The sanitation wipe container near the store’s carriages, was empty.”

“We had signed up over the phone for three new Verizon cell phone accounts +3 iPhones. I cannot begin to tell you about the aggravation I had trying to set these iPhones up and then to add insult to injury getting a bill before we were even ported in to Verizon and the bill was double what we were told. I spent countless hours over 4 days, talking to various reps over the phone and visiting a local store. Four days later at wits end I ended up at the corporate store on 399 Bald Hill Rd. in Warwick. Christopher Rogers went above and beyond to rectify this entire situation because I was literally about to go to the Attorney General’s office. Patience and understanding through it all, he spent probably 3 hours with my parents and I straightening everything out. Devon also helped out because there were many many issues with this whole situation.
I feel it is Important to let the powers that be know what outstanding employees they are.”

“A well stocked target with plenty of interesting items. My only complaint would be that the self checkout line was very long, with only 3 of 4 functional. There were only 3 staffed checkout lanes, and it was quite a long wait for several item checkout.”

“MJ, Mary Jane, is the politest overnight worker I’ve ever met at a Gas Station. She went out of her way to make sure my credit card wasn’t over rided and I realized I was wrong. This is the best gas station I’ve ever had”