Madison Chrysler Jeep Dodge Ram has been a trusted dealer on the Connecticut Shoreline for over 30 years, offering a wide range of new and pre-owned vehicles, including Chrysler, Dodge, Jeep, and Ram models. Customers consistently highlight the exceptional customer service and professionalism provided by the staff. Many reviews praise the negotiating process, noting that the sales team is willing to work with customers to ensure fair pricing without hidden surprises. The service department also receives high marks for its efficiency and quality of repairs, with customers reporting quick scheduling and timely service for recalls and maintenance. The dedication of the staff is particularly noted, with one customer sharing how the team went above and beyond to locate a specific vehicle, showcasing their commitment to satisfying customer needs. Reviews highlight individual team members, such as the General Sales Manager and Business Manager, for their friendly and accommodating approach, further enhancing the overall customer experience. The dealership is frequently described as the best in the area, with repeat customers expressing satisfaction with each purchase. Madison Chrysler Jeep Dodge Ram is recognized not just for its vehicle selection but also for its outstanding customer relationships, making it a top choice for car buyers in the region.
Brandon saved the day today! My 2020 Rubicon wouldn’t start this morning. The service department was closed so I contacted Sales to see if they could help me troubleshoot. Brandon drove to me with the jumper kit and started my Jeep. This is what it means to put customers first. Thank you Brandon!!!!!
June 2025
Worked with the service department for a recall on my SUV, was very quick and easy to schedule. The repairs were done fast and correctly…highly recommend this business
March 2025
Nick provided me with top notch service and got my truck back to me way sooner than expected. I will definitely be back for another service in the near future.