Cox Store in Central Manchester is a convenient location on Deming Street within the center of the Plaza. The store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices and accessories. Customers note it has a very impressive selection of products. The staff at this store are friendly, helpful, knowledgeable, and courteous. The team provides great customer service and personalized support to elevate the in-store experience. They are there to help customers upgrade their tech and explore exclusive deals and offers on Internet and Mobile plans. Even when the store is full and busy, the waiting time is reasonable, with issues often resolved within 20 minutes. A tip from staff is that Saturdays are very busy in the morning but get very slow after 1:00 p.m. The store layout has returning equipment on the righthand side near the entry and payment of accounts on the left. Customers should be prepared that for different services, they may need to move from station to station, which could mean waiting in line again. The store opens at 10 a.m., which can cause a line waiting at the door. Cox is described as delivering the speed, reliability, and service needed to stay connected.
Staff was very professional and helpful. Quick service.
August 2024
Cox has a very impressive selection of products and world-class service. My representative was knowledgeable, but one thing none of us could wrap our head around is why they spell "Cocks", like "Cox". The dictionary says it's spelled "cocks", not "cox".
April 2024
Britney was my sales rep she helped me big time. She is extremely sweet and knows her job. I have never had a totally bad experience with cox and I stay going back to them. Thank you for your great customer service
