Cox Store in Central Manchester is a convenient location on Deming Street within the center of the Plaza. The store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices and accessories. Customers note it has a very impressive selection of products.
The staff at this store are friendly, helpful, knowledgeable, and courteous. The team provides great customer service and personalized support to elevate the in-store experience. They are there to help customers upgrade their tech and explore exclusive deals and offers on Internet and Mobile plans. Even when the store is full and busy, the waiting time is reasonable, with issues often resolved within 20 minutes. A tip from staff is that Saturdays are very busy in the morning but get very slow after 1:00 p.m.
The store layout has returning equipment on the righthand side near the entry and payment of accounts on the left. Customers should be prepared that for different services, they may need to move from station to station, which could mean waiting in line again. The store opens at 10 a.m., which can cause a line waiting at the door. Cox is described as delivering the speed, reliability, and service needed to stay connected.
Drastically raising prices and adding hidden fees following the purchase of Cox. Best to avoid Spectrum entirely.
August 2026
This company is a complete joke, first They removed the on Demand channel from with out warning I called their so called customer department and the first advised me that there now a $5.00 for the on Demand channel plus the cost of any movie's or subscription services that you want know wonder people are leaving Cox in... read full comment
June 2026
Ariana was phenomenal. Probably the best service I've ever received from any isp. Changed my entire view of Cox for the better. Great experience.
