NAPA Auto Parts is a reliable and helpful business that offers a wide range of auto parts with consistent quality and great customer service. Customers appreciate that the store often has the needed parts in stock, such as replacement parts for vehicles and batteries, with some reviews highlighting quick local delivery and online ordering options. One customer shared that a staff member delivered a new battery to their vehicle within 30 minutes of ordering online, emphasizing NAPA's commitment to local service and quick assistance. Many customers praise the helpful and friendly staff, noting their willingness to assist in various situations, including taking payments at the door to ensure safety or helping customers find the right parts. However, some feedback mentions recent changes in store layout, such as replacing the traditional bolt wall with single-serve bolt packages, which can make it harder to find bulk items. Despite this, staff efforts to locate back-stock items are appreciated, and the overall attitude remains positive. Customers also value the ease of online ordering and the staff’s knowledge, although some note that look-up systems could be improved for more accurate parts matching. Overall, NAPA Auto Parts is seen as a trustworthy store with helpful employees and good prices, especially for those needing quick service and quality auto parts.
NEEDED A REPLACEMENT PART FOR MY VEHICLE !! THEY HAD IT IN STOCK !! ALSO BEST PRICES ON THE PLANET TO !! AND ALWAYS CONSISTANT QUALITY WITHOUT COMPROMISE CUSTOMER SERVICE !! THANKS AGAIN FOR ALWAYS HIRING THE BEST !!
March 2024
Love how NAPA carries OEM brands for most cars for a peace of mind. Nice clean store, good staff!
January 2024
Everyone highly knowledgeable whenever I need a part or service
