AutoZone Auto Parts on Broad St in Manchester, CT, is a top retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the outstanding customer service at this location. Employees are noted for their friendliness, helpfulness, and professionalism, even during busy times. One customer highlighted a team member's willingness to assist in freezing temperatures, showing a commitment to service. Another customer appreciated how a staff member checked their car battery, confirmed the issue, and helped with the installation of a new one. Even last-minute visits before closing hours are met with smiles and eagerness to help, showcasing a positive atmosphere in the store. Overall, customers find the staff knowledgeable about auto repairs and ready to provide assistance, making their often stressful car troubles more manageable. The dedication to service and support at AutoZone in Manchester makes it a preferred choice for local auto parts needs.
I had a great experience with Curtis and the crew. The staff was very helpful and knowledgeable. Be use if this experience I will definitely be back! Thanks Autozone! It’s people like Curtis that makes a difference and should be recognized.
July 2026
Curtis was OUTSTANDING! I hope to run into someone like him at any Auto Zone I visit. I came in super confused and flustered and he picked up on this and helped me quickly. He's knowledgeable, well mannered, and efficient.
July 2026
Bob R. was amazing at diagnosing and changing out the battery for my car, so pleasant and fast to work with! I'll be coming to this location again because he was so awesome.