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“Needed help transferring data from an old phone to my new phone. Jerry was very helpful and quick to assist, store is clean and staff was attentive. A pleasant experience.”
“I was having problems with my phone so I went to the W.Main Street store, not helpful whatsoever. The girl/lady running the store was eating corn chips. I can smell it when I walked in. She did NOT stop eating. She continued to touch my phone,computer & every other machine in the room, ugh, she continued to put her hands in the bag & eat corn chip after corn chip & stuff em in her mouth!After all this, I decided to go to the store on Lewis Avenue. She was very professional. Took care of my problem & I was on my way.I recommend Lewis Ave, rather than W.Main Street.”
“I went in to just return our modem first thing when the store opened. Even though there was a line first thing, it moved fast and the person that helped me was friendly and helpful.
Cox is expensive for service but overall the store was a good experience.”
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“The manager here, Timothy, is the best T-Mobile employee I have ever dealt with. He actually knew what he was talking about and solved my problem, the first time. Usually it takes me several visits, multiple phone calls and 2+ days to get even simple things taken care of.
My phone broke and I was unable to do anything or log into any of my accounts because I couldn't complete 2 factor verifications and he still found a solution.
He was patient, knowledgeable, fun, professional and just amazing. I didn't be going to any other locations ever again. Best store the company has imo”