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“Awesome small town USPS. Parking isn't the best due to the building being built in the 1960's. Avoid the rush times 11:00-1:30, and 3:30. Frank and Kim are great at what they do.”
2 - 4:30PM 8:30AM - 1PM
115 Main St, East Berlin
Post Offices
“Stephanie has been very helpful every time I come to send my packages. She answers my questions patiently with a smile on her face. Seems to know other regulars and calls them by name to greet them. Great customer service!!”
1:30 - 3PM 9AM - 12:30PM
780 Worthington Ridge, Berlin
Post Offices
“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
“I like this post office. It is much better than going to the New Britain post office (in my humble opinion). I am usually able to get in and out of here quickly.
The staff here is always helpful to me.
There are cheaper options for shipping larger items, but as far as the U.S. Postal Service goes, this place is top notch.”
“I have never experienced anything but friendly, efficient service at our local USPS. DeJoy will never convince me that the post office should be privatized. Thanks to all who work for the Post Office and may they know how much they are appreciated, every day.”
“So Julie at Cromwell post office was rude and unhelpful- the manager at Cromwell agreed and got us into Middletown post office for our passport
We were met with 2 individuals Sue and Bree who were helpful, service friendly and knew who Julie was bc they had dealt with several others that had bad experiences at Cromwell
Therefore this is a shout out to those individuals- Julie and Bree- who went out of the way to help us- when the rest of the postal service let us down- and were kind humans
Middletown post office- Bree and Sue- thank you- to your manager that helped us and runs a kind service friendly office”
“These guys have been absolutely incredible in the process of locating my packages. The pastfew years I have moved around the state and dealt with many post offices across Connecticut, and Portland by far cares the most about the individuals in this town.Not sure if they got a new post master or what exactly happened because when I first moved here I was having some minor delivery issues, but they seriously go above and beyond to help people out and they deserve some real recognition for it.Be a decent human when you talk to them- they’re stretched very thin, and still are managing to do their best despite the circumstances. They risk their lives daily to get us our Amazon packages and Time magazine subscriptions. Thank you guys.”
8:30AM - 4:30PM
1447 Middletown Ave, Northford
Post Offices
“The workers at this location are personable, helpful, and friendly. There is sometimes a line/it moves slow, but it's a small post office and lots of times during the day when it's not busy at all.”
“Usually pretty quick in line. Never stood there for a long time. Only had 1 issue a year ago trying to send a package out that was prepaid and it was for up to 5 lbs, it weighed 2 lbs and kept saying it's too heavy...?
Now I do everything online besides a couple things. But staff is usually friendly. Went just the other day and 1 guy was up there and no line! Very friendly older gentleman”
“The man on the phone this morning was so helpful with my concern about undelivered mail that was returning to sender. I got my package the same day! I think his name was Anthony. Sorry I don't completely recall!”
“Dec 2024. Whole new staff at the Cromwell Post Office. They are fun, informative, and always kind to me and my son. 10/10 I love doing business at the Cromwell Post Office!”
“I'm waiting on a package, but I found out that packages are heavier this year than it's been in 30 years. I feel for those mail workers around Christmas.”
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“Visited the post office around 4pm on a Wednesday. The gentlemen working recognized that we were not super familiar with postage and kindly taped our package (while noting that it did need to be taped), helped us figure out the zip code to an address we were given the incorrect zip code to, and gave us the address of the nearest UPS for a return we needed to make through them. We were very thankful for his patience and assistance.”