Key Chevrolet in Middletown is known for offering unbeatable prices and a friendly sales staff. They are the only dealership in Connecticut that provides a 1-million-mile new-car powertrain warranty for all new non-commercial vehicles. This makes it a popular choice for drivers from Hartford, Essex, Cromwell, Meriden, and Waterbury. The dealership offers a wide selection of Chevrolet models like the Silverado 1500, Trailblazer, Bolt, and Traverse, as well as a variety of pre-owned vehicles from different makes and models. Customers appreciate the easy and smooth service experience, with staff keeping them informed about any changes or additional services needed. Salespeople are described as professional, down-to-earth, patient, and never pushy, creating a stress-free environment for buyers. Many customers highlight the helpfulness of staff members, especially during the buying process, including assistance with financing and answering questions. The dealership's team is praised for their transparency and friendliness, making every visit a positive experience. Overall, Key Chevrolet is highly recommended for those seeking a straightforward, friendly, and reliable car buying or service experience.