JOANN Fabric and Crafts is a well-known store that has inspired creativity for nearly 75 years. It offers a wide range of project supplies and crafts, making it a popular destination for America's sewers and crafters. Customers can explore many departments, including scrapbooking, beads, baking supplies, yarn, fabric, and framing. The store provides a variety of sewing machines from top brands, perfect for those interested in fashion or crafting. Seasonal items for holidays like Valentine’s Day, St. Patrick’s Day, and the 4th of July are also available, encouraging holiday-themed projects. While many customers praise the friendly and helpful staff, some have experienced issues such as difficulty reaching the framing department or delays with orders, including a wait of seven weeks for a framed item. Staff members like James are highly appreciated for their kindness and efficiency, especially when resolving online order issues. Customers also value the assistance they receive when choosing frames, finding helpful staff who suggest affordable alternatives. However, some visitors noticed higher prices on certain items and experienced difficulty finding staff for specific needs, such as yarn or fabric. Overall, JOANN is a place where creativity is encouraged, and customers often find what they need, despite occasional service or pricing concerns.
