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“Great experience! This is my 2nd time in this store. 1st to upgrade phones, 2nd was yesterday 12/5 to have a screen protector replaced & to purchase the WiFi service. Valentina was great. She was extremely courteous & knowledgeable throughout the process.”
“I need to let it be known that Alex at Verizon at the Derby location has the best customer service. It can be a ton of people inside and he greets each person individually and that alone is hard to find. I walked in and was out in less than an hour. I hope he can teach others the art of customer service. ?”
“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”
“We had the pleasure to work with Krystal when updating our iPhones and verizon service. The Verizon online backend was clunky and buggy, maybe due to having large sales volume, but Krystal knew how to work through or call in for help. Even days later she still worked the account.
Krystal also checked in a week later to see if all was good. Superb service”
“Super nice environment! Everyone was so friendly and kind! I went in to sign up for some mobile lines and they started rolling out a red carpet for me! I was also offered a chocolate candy! I couldn’t believe their kindness I felt so loved! The store manager, Jaki, ordered all the sales associates such as Akaiah, Devontae, Alonzo, Dani, and Nick to do a dance performance as to welcome me to Xfinity! It was wonderful! I would definitely trust them with any issues going forward. They have great deals as well! Devontae was sweeping while I was there and he was so thorough! Great job guys! Keep it up!!!”
“Very nice and professional service, great explanation and transparency with plans and terms. The space is very clean. The only thing missing is comfortable seating.”
“His customer service is outstanding!!!
Definitely someone I’d recommend! He’s very helpful and he doesn’t give up until his customers are satisfy?? Ask For SINCERE!!!! He’s the best !!!!”
“I love this T-Mobile it has the best workers there and they all speak when you come in which is a big green flag. They also have great customer service and help you with your situation very fast paced.”
9:30AM - 7:30PM
2418 E Main St, Bridgeport
Internet Service Providers
“Jacob was amazing,
I came in this morning for my yearly upgrade after my phone started to act up.
Jacob was so sweet and patient with me browsing the phones. He was understanding, knowledgeable and attentive all while juggling a steady stream of customers looking to pay bills in between.
He was very impressive and kind and
I highly recommend this location for phone related needs it seems to have the most outstanding team!!!!”
“Frontier needs to train their customer service representatives with alot more knowledge of issues that occur with their services, I've called and have gotten someone that has no idea what am talking about so c'mon Frontier do something about this issue....other than that the service itself is pretty reliable!!!”
10:30AM - 9PM
1527 E Main St, Bridgeport
Internet Service Providers
“Normally, I don’t bother with these sort of things, but I want to point out how one special individual can make a huge difference in customer satisfaction. Today I was helped by Simon Garcia at the Newtown store. This young man went out of his way to help me resolve a perplexing problem and I just want to say to his managers. What a credit he is to your organization.”
“JohannaGood evening.. I went to Bridgeport store today and Johanna is your #1 employee in my book. She explained everything about my new phone to the fullest. She's the best she deserves a raise for a job well done.”
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“So pleased with our experience at Monroe CT store! Everyone (Fried, Joe, and David) were so helpful transferring all of our data and answering all of our questions.”