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“I had an absolutely amazing experience at the COACH store at Mohegan Sun, all thanks to Angelica.
A few days before visiting the store, I called to ask about a specific bag because I wanted to make sure it was available. Angelica answered the phone, and from the very beginning she was incredibly kind, patient, and professional. She put me on hold to check the inventory and came back with such a warm and polite attitude. I have honestly never had such a great customer service experience over a phone call before — it was impressive. The way she handled everything made me want to go to that location specifically to purchase my bag.
When I went to the store a couple of days later, Angelica was there. I told her I was the person who had called about the bag, and she immediately remembered it. That attention to detail truly stood out to me. Before finalizing the purchase, she offered me water and took the time to show me the new arrivals as well. I was so impressed by the level of service.
My experience with Angelica was absolutely professional, welcoming, and memorable. She represents the brand beautifully. I will definitely be coming back 100%.
Thank you, Angelica, for such an outstanding experience!”
“First I want to thank Mike for all his help. our wedding party looked amazing. thank you for taking the time to listen to me and helping me get exactly what I want. he answered all my questions and answered his phone everytime. he was reliable and I could not have been happier. the prices were very reasonable especially for a budget wedding.”
10AM - 9PM
385 W Main St, Norwich
Mens Clothing
“Great place to shop. Great customer service. Very attentive couldn't ask for more. Clothes selection are top tier great brands. Will definitely shop here again”
“Not a bad experience, although some displays I've needed to find things in we're rather disorganized, but I don't often have success finding anything all that specific.”
9:30AM - 9:30PM
624 W Main St, Norwich
Mens Clothing
“It's one of my favorite places to shop! They have a little bit of everything here from clothing, cosmetics and beauty, toys, home goods and decor and gourmet foods and snacks.”
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
Mens Clothing
“Outstanding shopping and customer experience. Huge shout out to Shannon. I'm a new convert to Tommy Bahama jeans which are a fantastic and comfortable fit for a plus-sized male model like me, and she was a champ during all phases of the sales process. I'll be back in soon.”