Hilton Mystic is a beautiful hotel in a great location. It is right across from Starbucks, cute village shops, and restaurants. The Mystic Aquarium and Old Mystic Village are within walking distance, with many other places to explore a short drive away. The hotel features a nice lobby with a fireplace and a cute fire pit courtyard in the center of the lounge area.
The rooms are described as fantastic, very clean, and comfortable with comfy beds and pillows. They are well-equipped, though some guests found them very basic. A notable complaint was the absence of actual soap in the room. The hotel has a restaurant on site that is good, offering a breakfast buffet and amazing food. There is also an extensive bar, though drinks can be a little pricey. The pool is available but was reported as far too cold by one guest, while another mentioned a very nice heated pool. There is no hot tub. Experiences with staff at the front desk varied, with some encounters being negative and others with staff described as warm, genuine, and professional. Overall, it is a hotel many would gladly return to or highly recommend for an overnight stay.
We had an amazing time at dinner! The food and experience were wonderful. Rita was amazing—very friendly, helpful, and attentive. She made sure we were well taken care of and made our dinner even more enjoyable. Thank you, Rita, for the great service! We will definitely be back!
September 2026
Gail, Banquet Server was very attentive to our needs, very personable, provided excellent customer service, and went above and beyond! Also, the food was delicious! What a beautiful hotel!!! Thank you so very much!
September 2026
Gail has provided the excellence service during the duration of my stay. Very attentive and helpful.
Property Amenities: Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Fireplace in lobby, Terrace, Bar/lounge, Business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Wedding services, Conference space, Tours/ticket assistance, Luggage storage, Dry cleaning/laundry service
