“We are very happy with the way our new jungle gym came out. John in Cheshire was fantastic to work with and make the process super easy and stress free. He was very thorough and talked out our ideas. The installer Jose did a great job as well! Everything on the jungle gym is very sturdy and strong. Our kids love it. We would 100% recommend Best in Backyards.”
“Great customer service from Kelley in the paint department. She went above and beyond to fix a can of Deck Over that was improperly mixed in the Waterbury Home Depot. It was a perfect match and I was able to finish my deck that day. Great attitude and service.”
“Rosa Home Improvement installed two storm doors for us. Paul Rosa, the owner, came to the house, measured for the doors, then sat down with my one, and only with a brochure. She picked the style, and is no fool about tech specs having been on many Habitat for Humanity builds. I was at work. During this time of pandemic and supply shortages, Paul, none the less got the two doors in considerably less time than expected, and one of his men installed them while we were away. Paul came back a couple days later to have a look, and did a little tweaking himself. Great work, great product, reasonable price.”
“Item I bought on line said it was in stock. I had a plumber working at my house to go pick it up, to no avail. It wasn't in stock. Another Home Depot next town over had it, so, other than that, everything went well. Thanks!”
“This store is the best store I've ever been too. The managers and staff have shown us and our son so much compassion today. They went above and beyond for him today, they showed him true kindness and understanding. He loves the the kid events and the projects that he is able to make. My son has Autism and looks forward to being able to create items that he can be proud of making for himself. He may be an adult in age, but a child in his heart and this store has let him achieve his potential with this event, it lets him succeed.”
“Shout out to the Rental Team especially Zaria. There was a gentleman that i spoke with yesterday who was very professional when i told him my situation. He put a note and him and Zaria were both able to rectify the situation i was in. Thank you again!”
“I came for a curbside pickup order 12/21/2024. I was sort of having a bad day but a worker named Lisa came out and was an absolute breath of fresh air. Her upbeat friendly personality made my absolute day. Thank you Lisa for reminding me to smile today! ❤️”
“I'll give this place a five star because most of the people that work there are pretty good. I spend a bunch of money there and apart from an idiot not wanting to re-cut a piece of carpet that one time the employees there try to help.
That said. Home Depot experiences the same corporate morass and nonsensical stupidity that we somehow tolerate everywhere in the US”
“I Love this store! Good prices, great selection,& the staff is very polite & helpful! I especially like Tom who goes out of his way to make sure my shopping trip is a pleasurable one !!!!”