JustStorage in New Britain offers a large, secure, and convenient storage facility with 131,316 sq. ft. and 1143 units suitable for both residential and commercial needs. Located at 1055 West Main Street, the facility provides climate-controlled units with A/C to keep valuables safe. Customers appreciate the drive-up access, making it easy to load and unload belongings. The staff, especially employees like Laurie, Kristine, and Stephanie, are highly praised for their helpfulness, friendliness, and willingness to go above and beyond to assist. They are attentive to customer needs, promptly answer questions, and ensure a clean, well-maintained property. The company also offers online reservations and payments, adding to the convenience. Many reviewers highlight the excellent customer service, with staff providing solutions and making the storage process smooth and stress-free. Overall, JustStorage New Britain is recognized for its clean facilities, helpful staff, and commitment to a positive customer experience.
I have been with this storage facility for four years. While I have had issues in the past, the new site managers have done a great job of taking care of the building. It is so much cleaner and well maintained.
September 2026
Jason was amazing great customer service I would recommend Just Storage in New Britain to all
August 2026
A+ service. The guys were very helpful in getting my bill in order. Thanks
