JustStorage in New Britain offers a large, secure, and convenient storage facility with 131,316 sq. ft. and 1143 units suitable for both residential and commercial needs. Located at 1055 West Main Street, the facility provides climate-controlled units with A/C to keep valuables safe. Customers appreciate the drive-up access, making it easy to load and unload belongings. The staff, especially employees like Laurie, Kristine, and Stephanie, are highly praised for their helpfulness, friendliness, and willingness to go above and beyond to assist. They are attentive to customer needs, promptly answer questions, and ensure a clean, well-maintained property. The company also offers online reservations and payments, adding to the convenience. Many reviewers highlight the excellent customer service, with staff providing solutions and making the storage process smooth and stress-free. Overall, JustStorage New Britain is recognized for its clean facilities, helpful staff, and commitment to a positive customer experience.
This is the best storage company in the area hands down. Best rates, nice units without a lot of red tape to move in & just nice folks. They’ll work to make you happy. Beware of those promo rates that others offer, they don’t last long. New Britain also offers a better locking system for their indoor.units.
June 2026
I was attended and respectful person. Didn’t give me attitude, always been focusing what I have to say and things went smooth. Nothing wrong to say. I really like this. Thought I would’ve have a hard time, but I didn’t. I actually liked that. People need to be more like them.
May 2026
Great experience Victor helped with all the information needed and was very helpful throughout the whole process very professional and kind of You need help Victor the man to go to
