“My phlebotomist was amazing. There were questions about my insurance covering the tests drawn. She took the time to call my PCP and work everything out. She also did a great draw!”
“Got appt quickly and was seen quickly. Liked special air cleaning machine even though it was noisy. Medical staff & receptionist were professional, friendly & knowledgeable.”
“I had the best girl Ms make it happen I wish I knew her name but we connected very well she made my day and experience so much better ( room 2 on 2/18/25)
I had another girl before the good one in room 4 same day and she didn’t seem too joyful she told me she couldn’t take me since I didn’t have my paperwork ( drs order )”
“I went in for bloodwork and a drug test and was impressed by how accommodating the team was, especially since there were no appointments left for the day and the drug testing window had closed. Annmarie did a stellar job handling both tests in under 10 minutes, and I didn’t feel a thing. In all my years of testing, I’ve never had such a painless experience. Thank you, Annmarie! I truly appreciate your work and will definitely return next time.”
“I am extremely satisfied with the appointment process, and the staff is the Best. If you show up 10 minutes before as instructed you will be taken care of right seay, and Karla at the Kensington office is the best employee Quest has and should be praised for dedication to her job and her patients. I give hive her a 10 ?”
“I had a wonderful experience getting my blood drawn at this location, the phlebotomist was SO friendly and caring. Made me feel very welcome. Facility was SUPER clean and organized. I would absolutely go to this location again!”
“Staff was EXTREMELY welcoming, efficient and attentive to my needs. I was astonished at the excellent service. The woman who took my blood was amazing, cheerful and professional and performed a painless draw.”
“I made my appointment online, arrived 10 minutes early, signed into kiosk, it scanned my ID and Insurance card. I was called in at the exact appointment time I made. The technician was respectful and kind. Overall, great experience.”
“I came in for a blood draw this morning feeling a bit anxious that can translate into "salty". That being said, the woman that did the draw (hate that I didn't get her name) was an absolute sweetheart.”
“I am writing to express my heartfelt gratitude to Alvana and Jenn, who assisted my son at the West Hartford Quest office located at 970 Farmington Ave, West Hartford, Connecticut, on May 18th. My son has profound autism and is nonverbal. He is extremely fearful of needles and blood tests have always been a huge challenge.
On the morning of May 18th, we visited the Quest office at the West Hartford center. Initially, my son was very anxious and uncooperative. Alvana and Jenn were incredibly patient and understanding. They took the time to calm him down and did everything possible to make him feel comfortable. Thanks to their compassion and professional expertise, they successfully completed my son's blood work.
We are immensely grateful for their help and kindness.”
“I just left Quest in newington and I had to get a good amount of bloodwork done . I knew I should’ve asked his name but the man who took my blood ….. he was absolutely amazing. He talked with me through everything, made sure I was okay before leaving and i mean he was just genuinely so nice. You know getting blood work done isn’t the prettiest or most comfortable thing to have done but he made sure it went as smoothly as possible. Thank you for your kind words and for actually caring. The world needs more people like this . (I know it’s just blood work, but you never know the kind of day someone is having . Be mindful !)”
“I had the privilege of having Tammy as our phlebotomist for a recent blood draw, and I am absolutely blown away by her exceptional care and professionalism. What truly sets Tammy apart is her remarkable ability to make a challenging experience not only bearable but genuinely comforting.My daughter has a severe needle phobia, and I was worried about how the procedure would go for her. However, Tammy's extraordinary patience and gentleness completely transformed the situation. She took the time to speak with my daughter, soothing her fears and ensuring she felt safe every step of the way. The empathy and kindness she displayed were truly heartwarming.Additionally, my son, who is a minor, was also having his blood drawn. Tammy's interaction with him was equally outstanding. She didn't just perform the procedure; she also encouraged and reassured him, turning what could have been a nerve-wracking experience into a positive one.Tammy's professionalism, coupled with her compassionate approach, made the entire process smooth and reassuring. She is a true gem in the field of phlebotomy, and her ability to connect with patients, especially children and those with phobias, is nothing short of extraordinary. I am deeply grateful for her outstanding care and would highly recommend her to anyone seeking a compassionate and skilled phlebotomist. Tammy, you are a shining star in your profession!”
“I just went there for more blood work and it was great. The person that drew my blood was Maria and she was great I felt nothing. With others they can’t find the right spot and have to try a few times. Maria got it right the first time without problems or pain. The best experience I have had.”
“Brought my toddler for lab work. They treated us well and did a super job at getting her blood work. They were friendly professional and knowledgeable. Totally recommend”
“My phlebotomist Avery did a wonderful job today! I want to make sure she gets the recognition she deserves. My experience with her was quick, pleasant and painless.”
“The afternoon phlebotomist at Midstate Medical Center is excellent & second to none in quality. She is outstanding, caring, careful, considerate and best of all - quick!”
“The technician was so very pleasant, gentle and kind. She was reassuring and made me feel relaxed and comfortable. She made drawing blood work a breeze, no discomfort and I sincerely hope I have her the next time I return for my next appointment.”
“The medical tech took me early and was very friendly and thorough. She noticed other orders and took her time asking questions and looking everything up. She even had a special touch when she took my blood work. I absolutely felt little to no pain. She was very professional, efficient, and knowledgeable.”
“The tech was very friendly and accommodating.
The only downfall to the process is that the app does not work properly. Had to make the appointment online instead, so in that time I lost the spot that I was trying to book.”
“After reading all the terrible reviews, I almost didn’t go but went anyway, and I’m so happy I did because I had a great experience. I went as a walk-in and was able to get an appointment within a half hour of my arrival. The lady who drew my blood was very friendly, reassuring, and efficient. I had a 100% positive experience!”
“It was super easy to check in and book an appt. I was seen right away. I wish I remembered her name, but the woman who took my blood was extremely professional and the procedure was quick and easy and relatively painless. I’m very needle phobic and I appreciated the great job she did.”