Post Offices near New Britain, CT

29 locations found near New Britain

“This review is about one specific person named Rafael.
I was having issues receiving my mail.
Mr. Rafael emailed me and called me to make sure my issues were resolved.
I was having a really rough day at work,when I received Rafael’s phone call, He Took steps to resolve my issue that I really appreciate, But we just laughed about it, I enjoyed the phone call very much and I think that this post office is very lucky to have a person like him Working for them.
He took actions to resolve my issues and took the time to understand my issue.
Because I basically thought I would have to file a lawsuit against this office For interfering with my federal rights of receiving my mail.”

2.3 Poor135 Reviews

“It's a quaint, country post office. The two ladies are very friendly, helpful and also very knowledgeable.
They also have a quite a variety of stamps. I thoroughly enjoy going their.”

3.7 Good27 Reviews

“Visited the post office around 4pm on a Wednesday. The gentlemen working recognized that we were not super familiar with postage and kindly taped our package (while noting that it did need to be taped), helped us figure out the zip code to an address we were given the incorrect zip code to, and gave us the address of the nearest UPS for a return we needed to make through them. We were very thankful for his patience and assistance.”

3.6 Good29 Reviews

“Love this website. It literally has all the cutest things for every season.From accessories, skin care and lashes to full sets and lingerie. Go shop! You won’t be disappointed. And the owner is A1!”

5 Superb4 Reviews

“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”

3.2 Average44 Reviews

“I like this post office. It is much better than going to the New Britain post office (in my humble opinion). I am usually able to get in and out of here quickly.
The staff here is always helpful to me.
There are cheaper options for shipping larger items, but as far as the U.S. Postal Service goes, this place is top notch.”

3.5 Good7 Reviews

“This post office is small but fast and efficient and the person at the counter is always the same and provides great customer service. Definitely the best post office in the area.”

3.4 Good17 Reviews

“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”

3.5 Good8 Reviews

“Decent if you're using the self-service kiosk. There are times when it may be acting up, no physical receipt, trouble with the label scanner, but you can always have the digital copy sent to your email. Great for busy ebay and Amazon sellers.”

2.9 Average41 Reviews

“New to the area, but go to the post office almost every day. All the employees I’ve met here so far seem really nice, everyone’s been super helpful whenever I need anything beyond just dropping my packages off. Also love that they have a bucket for dropping off pre-labeled packages. A lot of post offices don’t have that and then get mad when you have more than a couple to send out. Not these folks though!”

2.8 Average40 Reviews

“The employees here try their best even when they're out numbered by customers. Be patient and they'll do their best to help you. They've consistently helped me find mail and packages”

2.8 Average40 Reviews

“They have very good customer service here when I go in there it's in and out it's never crowded if you're in a rush this is the post office to go to”

3.2 Average21 Reviews

“Great experience, forgot document at home they let me go get it when I got there they were super friendly and accommodating got in and out within 10 miniutes of going in for my passport.”

2.7 Average43 Reviews

“I have been in this office for 4 years where I pick up and send packages. They provide good service, we are people, one day it may be good for you, but for another it may be different. Thank you for your service.”

2.7 Average42 Reviews

“So Julie at Cromwell post office was rude and unhelpful- the manager at Cromwell agreed and got us into Middletown post office for our passport
We were met with 2 individuals Sue and Bree who were helpful, service friendly and knew who Julie was bc they had dealt with several others that had bad experiences at Cromwell

Therefore this is a shout out to those individuals- Julie and Bree- who went out of the way to help us- when the rest of the postal service let us down- and were kind humans

Middletown post office- Bree and Sue- thank you- to your manager that helped us and runs a kind service friendly office”

2.6 Average81 Reviews

“I’ve been to many post offices, but yaritza makes this location stand out. She has a literal glow and a positive attitude that is rare to find. Even when it’s busy, she is incredibly kind, sweet, and professional. She turns a routine errand into the best part of the day. 10/10 service every time!”

2.5 Average22 Reviews

“Convenient but very small post office. Usually has only one person behind the counter. If you happen to need stamps and 2 people are ahead of you, it may take a while. But it's has a more old fashioned feel and I like that.”

2.3 Poor18 Reviews

“I have had only positive experiences every time I’ve come here. This is one of the busier locations. I know there are tons of negative reviews, but definitely check it out for yourself 😊”

2.5 Average94 Reviews

“This has been the most pleasant USPS experience of my life. I have been trying to get my fingerprints done for over month now and six visits to various locations in CT and NY later, this office got it done in minutes with incredible service, good humor and kindness. I wish I got the clerks name to thank him personally, but the nice man working on Monday is the best! Seriously thank you so much.”

2.4 Poor20 Reviews

“11/29/25 We walked into get passport for our 3 children. Asia greeted us very kindly and delivered speedy service. She walked us through the process and was very knowledgeable. My wife and I felt very welcomed and at ease with the whole process start to finish. Asia processed our paperwork quickly and accurately. Manuel patiently took our kids pictures even though some of the kids were wiggly. Top notch service. We are very pleased. A staff member came out and gave our kids activity books, stickers, and crayons to our kids. Very accommodating. Extremely professional and efficient! Thank you and Great Job Asia!”

2.3 Poor47 Reviews

“I walked in there feeling rather frustrated as two packages didn't show up. Not sure her name, but some gorgeous women dressed to kill opened the little door window which made me not so frustrated about having to drive about this morning. She took down the tracking numbers and went in back to figure it out. It took 5-10 minutes but when she came back out she had printed off a couple sheets to patiently explain to confused me what happened with my packages. Very helpful.”

2.1 Poor45 Reviews

“Usually pretty quick in line. Never stood there for a long time. Only had 1 issue a year ago trying to send a package out that was prepaid and it was for up to 5 lbs, it weighed 2 lbs and kept saying it's too heavy...?
Now I do everything online besides a couple things. But staff is usually friendly. Went just the other day and 1 guy was up there and no line! Very friendly older gentleman”

2.2 Poor83 Reviews

“These guys have been absolutely incredible in the process of locating my packages. The pastfew years I have moved around the state and dealt with many post offices across Connecticut, and Portland by far cares the most about the individuals in this town.Not sure if they got a new post master or what exactly happened because when I first moved here I was having some minor delivery issues, but they seriously go above and beyond to help people out and they deserve some real recognition for it.Be a decent human when you talk to them- they’re stretched very thin, and still are managing to do their best despite the circumstances. They risk their lives daily to get us our Amazon packages and Time magazine subscriptions. Thank you guys.”

1.4 Poor16 Reviews

“Love love love Sonya! Omg heart of gold. Cried tears of compassion over the piece of mail I was sending my daughter. She is a God send give that kind soul a raise. Yall Rock! Open to 1 pm whaaaat! :)”

2.1 Poor73 Reviews

“In this age of home delivery for everything... I found myself in need of a post office. I had Christmas presents that I wanted to send the old-fashioned way.

The two employees at the Maple Avenue brach were both busy, but both seemed friendly and helpful, and the line moved quickly.

This is only my second or third time at this post office, but I have not experienced a problem so far.”

2 Poor48 Reviews

“Typically efficient, and I'm able to get in & out in a reasonable amount of time.
Once in a while, they have fewer staff and if you happen to walk in at the same time as a bunch of others the wait can be longer. However, you can't plan for this.”

2 Poor85 Reviews

“I'm glad new Supervisor got to this Post Office, he was very kind, he explained the process of my package, he also helped other people who were with different situations and most surprisingly help others who speak another language”

1.9 Poor71 Reviews

“Went here in the Spring of 2026 and two of us with disabilities received caring and helpful seevice while seeking passports. We were not fully prepared so will have to return and are looking forward to it.”

2 Poor68 Reviews

“Whenever I come to this post office my postal needs are met by Michael he is a very patient and friendly person. I’ve seen people who must go on a regular basis go in and know him by name they speak like long time friends. That to me is great costumer service:):) We need more people like him!!”

2 Poor95 Reviews