The United States Postal Service at 135 Chestnut St is a large organization that delivers mail and packages to over 157 million addresses in the U.S., its territories, and military bases worldwide. It manages more than 30,000 retail locations and processes a significant portion of the world's mail. The location offers walk-in passport services and has improved its service in recent visits, with lines moving quickly and staff being friendly and helpful. Customers praise the staff for their efficiency, patience, and caring attitude, especially highlighting employees like Jonathan, who was quick and attentive in locating a package, and Liz, who was patient and informative. The postal workers who deliver mail are often courteous and attentive, ensuring deliveries are on point. However, some customers have experienced issues at the counter, such as feeling discriminated against when trying to retrieve mail of deceased family members, which was uncomfortable and perceived as unfair treatment. Overall, the staff’s dedication to good service and problem-solving is appreciated, making the USPS at this location a reliable and customer-focused place for mailing needs.
Long lines, rude staff. Watch out for the aggressive panhandlers hanging around outside the entrance.
June 2025
Had the worst experience at this post office, the guy working there doesn’t even know what he’s doing or how to direct a line of people. Looks like they’ll hire just about anybody.
June 2025
Always they have line and they are slow. But they are improving the experience with more people on the counter with a friendly attitude
