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“We were inquiring about the internet not working on our phones and they assisted us with care and patience, I would recommend this small but wonderful location to anyone who needs or wants a carrier that cares.”
“I went into Verizon over the weekend to bundle my mobile account under our family account. I ended up walking out with a better plan, discounts on an upgraded iphone from 12 to 17 and an easy transfer of data that I usually dread bc the person usually handling doesnt think of all the ways to import data properly. I was terrified of losing photos, emails. My life! Christopher was great. He guided me though the whole process so easily and so efficiently. Incredible experience. Better than an apple store experience!!!!”
“Luis was absolutely incredible throughout our entire transfer process from another carrier to Verizon. He made everything seamless and stress-free for both me and my fiancé. His transparency and clear communication made us feel comfortable and confident every step of the way. We are so grateful to have him as our account manager and truly feel like we’re in the best hands. Highly recommend working with Luis!”
“Elizabeth is amazing! Where’s the 10-star button?! She’s sharp, very knowledgeable, kind, personable and a great listener. I went into store with a complex issue & needing a new phone and to change my service plan… she sold me exactly what I needed! She took the time to explain everything to me, answer all of my questions and made the whole experience so positive! No surprise fees. She truly went the extra mile in every aspect. Extraordinary customer service. I am a customer for life. Thank you Elizabeth & Verizon! She should be running the place.”
“Today I had an excellent experience at the Verizon store in the Riverside Commons Shopping Center all thanks to Kevin G. He was a pleasure to work with; he stepped right up to lend me a hand selecting the correct items I needed for my phone and went above and beyond removing my cracked cover and doing a perfect job installing the replacements. There’s not a single tiny bubble anywhere on my screen now! I can’t tell you how refreshing it was to deal with someone who was incredibly competent but also so very personable and professional throughout our interaction. Kevin G. Is a true gem and worth asking for next time you are in this store. Thanks for making my day Kevin!”
“Victor M. was AMAZING! He exceeded our expectations and we left with more tech knowledge than we even expected. Ended up upgrading 2 phones and a watch when we originally intended to buy only one phone. Victor made the difference - very knowledgeable, friendly and super helpful. He found the best solution for us!! He loves what he does and it shows! Every ATT store needs an associate like him! Thank you Victor!”
“Great customer service. Laura, my customer service representative was very attentive and helpful. She immediately took care of the issues at hand and gave me great advice for handling another issue that was not pressing. Overall, great customer service!”
“I recently switched from your competition (the one with 3 letters). I was greeted by Kareen when I walked in to the store and was impressed from the start. He did not pressure me with any aspect of the sale. He was extremely patient post sale when user error took over for me. He was polite, professional and accommodating and yes patient. I will definitely recommend him and your store.”
“I walked in today because I had an on going issue with my phone for over a month and Jack handle it so professionally and made me feel very comfortable letting him fix the issue. I wasn’t there longer than 30 minutes, he knew exactly what to do and how to fix it. My phone is up and running and I’m so happy!! Thank you Jack!!”
“From the moment we walked in the door, Liz and Wendy were incredibly helpful. They were eager to get us the best possible price and we ended up saving a huge amount on our monthly bill. Thanks so much!”
“Walked in with a problem with ads popping up everywhere. Thought phone was hacked. CJ took my phone and closed all the permissions that somehow clicked on. Thank you CJ. The store is always willing to help tjise of us not so tech savvy. Much appreciated.”
“Anderson provided excellent customer service. Went there after the online attempts and phone calls didn’t work. He was very helpful and I was able to get everything taken care of in my visit.”
“Great location, amazing customer service, support and the manager there is amazing. Kept aside the PS5 game ? i was looking for that was difficult to find before I arrived to the store for purchase. Thank you!”
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“We couldn't figure out how to update my daugther's iPhone. She and I went into the store at 630 on a Saturday. Jack helped us, but it took nearly an hour to get things sorted. The store closed at 7pm but he stayed to get things fixed for her. He went way above and beyond what needed to be done. Thank you, Jack!”