The Home Depot in New Hartford serves the community with a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for all home improvement and gardening needs. The staff is consistently described as great, knowledgeable, and wonderful, with many being called the best of the best. Team members are always ready to provide expert advice and support, and if they do not have an answer, they will find one quickly. The store is noted for helpful services like price matching. It also hosts a popular kids project event every month that children absolutely love. While most experiences are positive, there can sometimes be a short of help, such as at the loading area. Customers report driving out of their way to visit this particular store because of the exceptional management and employees, who make them feel welcomed and helped. The store aims to help customers tackle any project, big or small.
Super friendly staff and a fantastic selection of products made my visit a breeze! I found everything I needed for my home improvement project, and the advice I received was really helpful. I'll definitely be coming back for my future DIY needs!
February 2026
The staff was very helpful, pointing me in the right direction and also helping me one on one to find brackets and fasteners. Excellent service. Thanks so much.
January 2026
Friendly and very knowledgeable staff who are very helpful. Returning items is very easy. It's my go to hardware store.
