AutoZone on Orchard Street in New Haven is a leading retailer of auto parts and accessories. Reviews consistently highlight phenomenal and excellent customer service. Staff members are described as cheerful, very helpful, knowledgeable, and fun to talk to. They provide great suggestions, efficiently help customers find parts, and even perform services like replacing a light bulb or fixing a battery terminal. The manager is noted as attentive, friendly, and dedicated to full support. Customers report having an amazing and pleasurable experience, calling it a great place to get what is needed.
Emmanuel M was excellent! I came in with a dead battery at the end of his shift. He provided excellent service with getting me to the right option and stayed past end of his shift to install it. He truly went above and beyond!
March 2026
Emanuel M was so nice and helped me replace my battery
March 2026
I want to give Kamal 5 stars for his courtesy., professionalism and knowledge. I had broke one of my windshield wipers. I told him my vehicle type he not only got the wiper right away, he also installed it for me. Thanks so much Kamal!
