Cricket Wireless Authorized Retailer in New Haven, CT is praised for its exceptional customer service and knowledgeable staff. Customers have consistently had great experiences, with the sales representatives and managers described as very respectful, polite, and helpful. The store's employees, including Brian, Damon, Adiel, and Jasmine, are noted for their kindness, caring, and going the extra mile to assist customers. Customers are highly satisfied with the service they receive and would recommend the store to others.
Xia was a great advocate. Provided great service and so friendly. My visit was worth it!
April 2026
The manager is the best she is nice with the customers oh and her nails are always on fleek
February 2026
The service is fine. It's also a good price. The only thing I don't like if u go in to pay your bill & someone is in there say buying a phone u literally might have to wait an hour to pay your bill. I guess there's only 1 register & 1 employee!?
