Absolute Auto Body is highly regarded for its exceptional service and quality work. Many customers have praised the shop for completing repairs in a timely manner, often quicker than expected. One customer highlighted that their car was finished in just four days instead of the estimated two weeks. The shop is known for using high-quality replacement parts and for being thorough, even identifying additional structural damage that the insurance adjustor missed, which enhanced the car's safety and appearance. The team at Absolute Auto Body, including the friendly dog, creates a welcoming atmosphere, making customers feel appreciated and cared for during stressful times. Reviewers noted the excellent communication throughout the repair process, ensuring they were informed about the status of their vehicles. Customers shared positive experiences, describing Absolute Auto Body as a breath of fresh air compared to other shops that displayed a lack of customer service. Owners Mike and Danielle are recognized for their fair and honest approach to business, contributing to the shop's high ratings. Many recommend Absolute Auto Body as the first choice for collision repair work, emphasizing that the quality of service and commitment to customer satisfaction sets this business apart from competitors in the New London area. Overall, Absolute Auto Body is celebrated for its dedicated team and outstanding results, making it a top recommendation for auto repair needs.
Amazing service and very thorough work! They finished the work on my car within 4 days when the initial time estimation was 2 weeks.
January 2024
The entire team is awesome including the dog. ? After the nightmare of the car accident I experienced. Meeting good helping people was a plus. I would recommend them all day. Rodolfo Reyes Assistant Manager Restore Habitat for Humanity Waterford
February 2023
I am just because gary works there. He does a excellent job. He worked on high end cars. He worked with Bobby on corvettes. i love his work i trust him beyond all others. i promise you if you take your car him it will look 110 percent better than when you bought it. Sandra Kirkland Mercedes Benz