The UPS Store in New Milford is a locally owned business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews describe it as a quiet, clean, and large space where the staff are often pleasant, helpful, professional, and patient. Customers report that employees go above and beyond, are extraordinarily helpful with shipping and other services like printing and notary, and work to find the best shipping cost. Some note the staff can seem to take their time. A point of frustration for one customer was an unexpected computer usage fee for printing that was not clearly communicated. Overall, many customers are highly satisfied and recommend the store for its expert service and helpful staff.
