The UPS Store #6098 in Southbury is a locally owned and operated business offering a variety of services including packing, shipping, printing, notary, shredding, and faxing. The store is known for its expert service and is open on Saturdays for notary services. Customers frequently praise the fast, efficient, and friendly service they receive, even during busy times. Staff members, including Randy and Norma, are recognized for their professionalism and ability to provide excellent customer experiences, often going above and beyond to assist customers. The store has received positive feedback for its cleanliness and improved hours, catering to working professionals. Customers appreciate the support in handling returns and the staff's willingness to assist with packaging and shipping issues. Overall, The UPS Store #6098 is highly recommended for its outstanding service and helpful team.
This business is a disaster.there is never enough hands on deck,always a line. Very bad communication
June 2026
My son was moving across country and they staff was extremely knowledgeable and helpful getting his boxes repacked and in the best shape for the long journey.
May 2026
I love this location more and more. I really like everyone, but I don’t know their names! Randy is my favorite. He’s witty and personable.
