The UPS Store in New Milford is a locally owned business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews describe it as a quiet, clean, and large space where the staff are often pleasant, helpful, professional, and patient. Customers report that employees go above and beyond, are extraordinarily helpful with shipping and other services like printing and notary, and work to find the best shipping cost. Some note the staff can seem to take their time. A point of frustration for one customer was an unexpected computer usage fee for printing that was not clearly communicated. Overall, many customers are highly satisfied and recommend the store for its expert service and helpful staff.
Sarah was very helpful and made my experience there very quick and easy. Thank you Sarah for all your help!
August 2026
They were very helpful in figuring out what would be the most affordable way to package a few pieces of art.
May 2026
I love getting my mail at this ups store. Everyone is pleasant and takes the time to get to know you. When I walk in I’m greeted kindly and helped fast and efficiently! Will continue doing business with them!
