7:30AM - 5:30PM
65 Louis St, Newington
Pet Stores
“We just got a kitten that didn't have any vaccinations done yet. We brought her here for her first visit and even though she was a little scared, they handled her perfectly and with care! The check-in process was very easy and the techs who administered her vaccines were wonderful. We'll be returning in a few weeks to do her next round as well.”
9AM - 9PM
188 Kitts Ln, Newington
Pet Stores
“I went into Petco on a day when I was honestly just trying to hold it together. I had just inherited a pet under really difficult circumstances, and I felt completely overwhelmed—emotionally and practically. I didn’t even know where to start.
Tyler stepped in and met me exactly where I was, without me having to explain much. He has this rare combination of warmth, emotional intelligence, and humor that immediately made me feel less alone. He didn’t just help me pick out supplies—he helped me navigate the reality of what I was stepping into. He answered every question with patience, never rushed me, and somehow managed to make me laugh in a moment that felt incredibly heavy.
What stood out most was how human he was. Tyler didn’t treat me like just another customer—he treated me like someone going through something real. His kindness, steady presence, and lighthearted humor made an unbearable day feel manageable.
I walked in feeling lost and left feeling supported, capable, and honestly… a little more hopeful. That’s not something you expect from a trip to a pet store, but it’s exactly what I got.
Tyler, thank you for showing up the way you did. It meant more than you probably know.”
“I switched where I take my cats when I found this place. I love this place! They take walk-ins and text you back if they can’t answer the phone and you leave a message. They are quick and efficient with what I’ve always done and their pricing is reasonable, which will keep me coming back.”