The Watershed is a clean and well-maintained hotel offering comfortable rooms with beautiful views of the Norwalk River, especially appreciated in the lobby. Guests have praised the friendly and helpful staff, including front desk, housekeeping, and management, who are dedicated to providing excellent service. Many reviewers highlighted the comfortable beds and modern rooms, making for a pleasant stay. The hotel features a good restaurant nearby, open in the evening, with the option to choose rooms away from noisy train tracks. Some guests experienced minor issues, such as lack of hot water for a period and limited breakfast options with only tea available in rooms. The fitness center has been recently redone but still features outdated equipment. Overall, The Watershed is seen as a good basic hotel with friendly staff, beautiful surroundings, and a welcoming atmosphere, making it a recommended choice for visitors.
The beds are very comfortable, rooms are very clean and up to date, staff is very friendly. Would definitely recommend.
November 2025
Beautiful building and great rooms, the staff were great too.
November 2025
Staff is wonderful. From housekeeping to the event coordinator and the manager. I was there for work and as someone who has worked and managed in hotels, I was blown away by the staff. Even though we didnt have hot water for about 18 hours, it was a nice stay.
